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Sam's Club
Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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Showing 2,031-2,040 of 5,645 reviews
Apr 6, 2026
Penny Pinching
1 out of 5 stars review

Bad Software experience

Software was not properly tested and very badly done in importing documents and calculating taxes properly through worksheets took me few hours to fix foreign tax box. A lot of time spent in selling extra services at a cost.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 14, 2026
RAE 24
1 out of 5 stars review

TOO HARD

EVERYTHING WAS HARD TO WORK WITH. I HAD TO GO OVER IT MANY TIMES . ENDED UP MAILING MY NJ TAX BECAUSE THE FILING WAS SO COMPLICATED. I ALWAYS USED TURBO TAX BEFORE AND IT WAS NEVER THIS HARD.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Feb 24, 2026
whitefeet
3 out of 5 stars review

constantly trying to upsell

The help section is pretty useless. I find the constant attempt to upsell annoying. navigation through software is cumbersome. would prefer to use iPad for this software

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 25, 2026
ASGH3456
2 out of 5 stars review

E Filing Continues to be a Significant Issue

Second year in a row that e-filing failed for me. Process of compiling 1040 is seamless, the process of electronic filing has significant problems. Do not have enough time to trouble shoot this problem. I will not be using Turbo Tax next year.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 12, 2026
John 123456789
5 out of 5 stars review

Longtime user of TurboTax.

I did not request any support because it looks like you did away with being able to ask a simple question for free and if I needed an answer to a simple question it was going to cost me $60.00.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 14, 2026
UpsetUser2
1 out of 5 stars review

Turbo Tax Desktop Terrible

Not a lot of support with the Desktop Version. Had trouble with my pin so instead e-filing I have to send it in. I would not use this again or recommend it to anyone.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 3, 2026
MikeB59
4 out of 5 stars review

Turbo Tax Did My Heavy Lifting Again

I ran into more issues this time with Turbo Tax. I understand its intent isn't to teach me about tax laws, but there was no explanation for the reasons behind TT telling me it was better to itemize than to take the standard deduction.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 17, 2026
Jimm1234554321
1 out of 5 stars review

What Happened to Turbo Tax!

How it can be February 17th and the Depreciation and Amortization Software is not updated yet is down right criminal. I will be using a different software in 2026.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Feb 24, 2026
Albuty
5 out of 5 stars review

done at last, can't wait until next year

I found the flow of the topics and questions made sense and kept me on track. I did have an issue with 1099-R box 14 but just continued to ask questions and received the answer - LOOK AT BOC 16.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.

Mar 8, 2026
MIke0072
1 out of 5 stars review

So Much Hidden Fees

So much hidden fees!!! By the time I finished all the work BY MYSELF and realize it costs almost the same if I go to a accountant! I purchased Premier for myself and Deluxe for my parents. I literally cannot tell the difference!!!!

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855