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Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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Showing 181-190 of 5,609 reviews
Apr 9, 2026
TTaxLngTimeUser
4 out of 5 stars review

Worked well but had a few issues this year.

TurboTax worked well for me this year. The only issue I had was related to entering K-1 and K-3 information. TurboTax wouldn't allow multiple counties to be entered on th K-3 like I received them from my investment firm. Turbotax indicted multiple K-1's would have to be entered for each additional country. However, that doesn't work because there is only one source K-1. Entering the K-1 a second time ends up being treaded like a second K-1, so all the numbers get doubled. There was also an issue with entering codes and numbers, where I entered them into TurboTax correctly as requested, but later TurboTax said I had put the numbers where the code is supposed to be. Other than that, TurboTax worked well this year

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 10, 2026
Jaybirdt
5 out of 5 stars review

Rrequest

I have been using TurboTax for doing my taxes for decades. The only request I have would be to update the software so I can import my Form 1065 K1/K3 automatically. It has been something I have wnatedd for a loong time. Last year when I called a tax representative, I was told that they do not wok on Form 1065 K1/K3 at all so I had to do this myself. I did the work and have filed my taxes for 2025 but it wold be nice if that for and all other forms of a K-1 could be processed autmatically.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.

Apr 13, 2026
Unhappi26
1 out of 5 stars review

Avoid Turbo Tax Deluxe

Absolutely awful. Program deleted my completed returns so they were not there (or anywhere0 when I went to file. The digital assistant is completely useless. I said it before, but I am done with this sub-par program. AVOID AVOID. Deluxe Desktop is even worse than the online platform and that is saying soething

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 8, 2026
SBK1
5 out of 5 stars review

GREAT, but let's talk about Search versus AI Asst.

I mentioned this already in another review, but I don't think that I like that the Search button now starts the "AI Chat Box Assistant". I want the choice between a true Search field and an AI chat box. The old Search field brought up instantly any forms, worksheets, instructions to which I needed to refer. The AI chat box takes too long to load and seems to bring back to broad a series of topics. I prefer the straight up, type the form number and the search box takes me straight to the link. I like the AI chat box option, but it needs to be called that nominally, not the new "Search" button. Go back to what the Search button use to do, but add a separate AI Assistant button.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 14, 2026
TaxBob2026
4 out of 5 stars review

Easy Tax Filing with Head Scratching...

Just one area was confusing, during review of one of my states, it stated the State Tax withheld for that state did not match the amount in my federal tax form. But it did not take or show me the area that is was missing from. Found the answer in the online help after a while of searching. Filling out information for the Codes in a K-1 is also a little tricky...

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 11, 2026
Frustrated 59
4 out of 5 stars review

Overall Turbo tax is great, but still has flaws

I was disappointed in filling out one of the Forms that had a zero amount. The program would not accept that so I finally had to enter a penny for it to take. I received the form from the government for healthcare so it was accurate data. If premium tax credits are halted during the year, that field will be zero since money is not credited.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 10, 2026
j_m25
5 out of 5 stars review

Love TurboTax!

This is probably my fourth year filling my taxes with TurboTax and each year it is a flawless task. The program provides additional information when you get confused to help understand what you are doing or where to get the information they are looking for. I like that it back checks your work throughout the whole process to eliminate any mistakes or issues.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for returning to TurboTax again this season. We’re glad to be your go-to partner for getting your taxes done right.

Apr 14, 2026
QXZSJC
2 out of 5 stars review

Turbo Tax needs to do better

I was hoping for a clear, thorough walk through with lots of hand-holding to guide me through the process. I bought the Desktop Premier version thinking I would get ample built-in support for the murky areas. I didn't get it. I mostly felt that TT designed the product to encourage you to pay even more for their human help services.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 15, 2026
Anonymous
1 out of 5 stars review

Bad experience

I have used Turbo Tax for many years and this was by far the most difficult experience I have had. Not only did the online only off me one option (and more of a service than I needed) but when I purchased a license for the service at a local retail store I was bombarded with offers to upgrade and very little support to simply use the version I needed and paid for. I will be exploring other options with other tax software next year.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 16, 2026
JohnKyong
3 out of 5 stars review

TurboTax needs to improve accessibility interface.

TurboTax is getting better slowly, but it is still far behind in terms of accessibility. I hav ben usin TurboTax for over 20 years and have noted marginal improvement, which seemed to imply adaptation, but in a very methodical way; however, I have noticed that as I have gotten blind, the accessibility features do not keep up to date. I need someone who can see to help me navigate the interface sinc my screen reader does not know what to do with many of the unlabeled buttons and check boxes. I'm sure the interface looks good, but I would prefer a more stark interface that is more efficient. But, I am still using TurboTax so the interview interface and help menus are still very good. I have and would recommend TurboTax. sure

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855