On Virginia State tax form, it is not clear how Turbotax reports municipal bond tax exempt interest. When Turbotax prompts to enter Fed tax exempt interest, Turbotax indicated to enter tax exempt interest separately for each out of state tax exempt municipal bond. The assumption is that Turbotax will then utilize this info to appropriately process my Virginia State Form. But when I review my printouts, it is not clear if all municipal bond fed tax exempt interest was reported on the Virginia Tax forms or only what should be reported - Only VA Municipal Bonds tax exempt interest on the VA State tax forms.

no live chats, as never could connect ! I finally got an answer with instructions that didn't work. I spent more time trying to fix issues that didn't even relate to me. PPP loans that I never had, cost me more time that it took to do my taxes, figuring out how to get around the problem!!!

I've used TT for years and I love it. Never had a problem with my filed returns. This year it seemed that I had to do a little more work to complete my return. I would prefer that TT bring forward all my info from the previous year and let me edit anything that has changed. Also it would be great if last years data was presented beside this years data entry fields so that it would be easy to check my entries for reasonability while I'm entering them.

The TurboTax desktop version is straightforward until multiple schedules involved. I had to buy the Tax Advice service to get issues/questions resolved/answered. But the Tax Advice Service is really worth the money. I'd think I called 4 times and they were all very helpful to guide me move forward. Definitely recommend to get it.

Had to report 1099-B Proceeds From Broker & Barter Exchange Transactions - Tried to import the form from the broker and it failed due to the wrong web address. The interface dialog login box showed the web address but would not allow me to edit it. So I was unable to import. I had never had to use / report capital gain/loss using this form before (RSU) and it did not include the cash out I received. I upgraded to premium from deluxe and that did not help with any of the issues above. I'm concerned that the cash I withdrew (less than $1000) will be flagged as there was no taxes deducted. The 1099-B form also did not match the instructions. I decided to spend the extra $35 for Audit Defense just in case

Turbo Tax accuracy has always been a factor in which I have had complete confidence. The software has run smoothly on my Apple Mac. The features and interface have consistently made completing my taxes logical and easy to align with the IRS requirements. I appreciate the options to receive support if I need it. I'm grateful for Turbo Tax.

Generally straight forward although on occasion I did need to cross check versus home records. No issue with downloading o my PC or retrieving prior years return. Chat wa sometimes helpful although at times ddi need to go to the internet to reconfirm certain items. Seemed to work intuitively.

1. Too much updates required. Everytime I start Turbox, it ask for update. 2. Collect too much infomation that are not needed. 3. Credit card payment form did not fit my screen. The buttons are out of my screen. I send this info last year and it did not change. I can not use credit card payment since the buttons are out of screen.

TT2025 won't let me pay state efile and want extra $40 to take the fee out of Fed return. Go to help and have to pay $5 just talk to that person. What kind of ripoff organization has Intuit become. *** Found my problem. Desk top resunution was to high. ***

I use the desktop version for Mac because it gives me access to the forms. I find the 'interview' process sometimes skips over or grabs the wrong information. I wish TurboTax had (a) imported my brokerage transactions with the 1099-B; (b) given me the choice to enter my brokerage transactions; or (c) imported my brokerage statement as a PDF. At the end I got the unwelcome message that I now had to find and print the statement with forms 8949 and 8453 and mail them to the IRS. This is unnecessary and more painful than any of these options. Overall though, it's OK. Outrageous however that Intuit lobbies the US government to stop them simplifying tax filing and allowing us to deal direct with the IRS as in other countries. I shouldn't really be giving you my business at all.