I wanted to submit a very positive review of TT. Then I read your terms and conditions for submitting a review which take away every right of submission and authorship. I do not give you permission to edit this or use my picture without permission. All submission agreements given expire in 15 days. You may not contact me for marketing purposes.

The import ability did not work so I had to call support. The person I had was very good but the fact that the import capabilities weren't working at all on the desktop version is just not good. I should have at least got a discount considering it didn't work correctly.

Not Satisfactory because it rejects my attempts to efile and gives no advice as to where I can talk to someone. This is the second year in a row this has happened to me. I am finished with Turbotax if this is the type service you are going to provide!!

Changing the look-and-feel of the product from last year to this year made it a little awkward for me, since I am used to a particular look-and-feel. I also could not find the non-cash charitable contribution valuation guide that was previously in the program.

Waiting for updates to federal forms well into February was inexcusable. Other tax programs had the forms ready to go well before Turbo Tax. Secondly, Turbo Tax language and instructions regarding retired public safety workers being able to claim a $3,000 deduction based on medical insurance premiums that were paid is not completely accurate and not very helpful - in fact it is confusing and does not appear to be up to date (you are still tying it to a pension payment and making it seem like the insurance premiums must still be taken from the pension payments - which is no longer true as the IRS rule/law was changed.

I am extremely unhappy TurboTax requires I pay a $25.00 fee to file my State Taxes. You cannot print your taxes for submission ion NY, you have to efile if software used. This ieven contradicts statements made in the software that the efile price must be included in the software price according to NY law. If there is any way I can use something else next year I will.

I used TurboTax Premier to help me file my taxes for 2025. This software really helps to guide you through entering your tax information, and greatly helps to simplify doing your taxes. I have used this software for decades, because I know I can do my own taxes without needing any additional help.

Experience is very good, and improves each year - with the inclusion of more links to instructions for unusual circumstances. I know it may not be fully in your control, but I do find the explanations for accurately completing the state-level tax returns (mine is CT) is still lacking. I have to download and read the state's published instructions, as a lot of the "questions" posed by the software don't have explanations that clearly identify what should/should not be included or adjusted on the return.

Turbo Tax used to relatively straight forward and direct. Now it seems like every year you are asking/requiring information that is not necessary to do taxes. I don't know who you are gathering information for, the government or to sell to advertisers, but I really object. I am paying you for access to your software. You need to stick to only information needed to calculate taxes.

The updates are provided, on average, about a month after I actually needed them - VERY slow in providing a complete, ready to go product. Interface is EXTREMELY clunky, requires WAY more mouse clicks to do what you need to do, and whomever decided to NOT provide the "opt out" of auto-importing documents should be tar/feathered.