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Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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Mar 8, 2026
MFD Miami
5 out of 5 stars review

Long Time Client

I've been using Turbo Tax since 1997, and have never encountered any problems using their software. And yes, Turbo tax has been around that long; I'm just no sure if Intuit owned it back then. In either case it definitely makes filing my taxes a breeze.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.

Feb 23, 2026
PW2026
4 out of 5 stars review

Get rid of the third party payment extortion.

I do not like the convoluted process of submitting the tax returns. The third party payment extortion is an insult. Get rid of it! Also, both the federal and the state returns were rejected because they were missing the IP PIN. Turbotax should have caught that as an error.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.

Mar 7, 2026
Katie 2026
5 out of 5 stars review

I really appreciate turbo tax

Turbo tax is easy to use and I have filed my own taxes for decades using this software. It is especially helpful with all the different forms that need to be filled in concerning interest, dividends, stock sales, etc. the help is usually very clear. It usually takes 2-3 hours for me to do my taxes, saving hundreds of dollars from paying a CPA

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Mar 9, 2026
Shaky Dave
4 out of 5 stars review

Ups and downs of using Turbo Tax

My experience this year was shadowed by an experience filing my 2024 taxes. The IRS kept my refund for nearly 6 months without giving us a reason. After many hours of phone calls and letters as directed we finally got our refund. I do not anticipate the same problem this year, but it could happen. My concern is that after importing information from the 2024 forms the 2025 program showed a refund of more than $14,000 dollars. After ups and downs during the entering of information the number did not vary by much ending with a figure very much like las year. I did use two professionals during the process, and they were very helpful in getting my information in the correct places.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 7, 2026
lulu556
4 out of 5 stars review

Check for updates? where is it?

I had one problem with the software when I could not easily find how to check for updates. In the past i remember there being a pop up to check for updates. this time I was prompted to check for updates before continuing but I couldn't remember where to find check for updates so i called TurboTax. While talking to the support person i remembered where it was.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Feb 22, 2026
OsoChris
4 out of 5 stars review

Turbo Tax Failed on VA Form 760C had to fix manual

VA State return never asked me to indicate when income was earned, since I am retired and my only income is Social Security (not taxable in VA) and IRA withdrawal/rollover to Roth, all my income was in December. As I had a late payment for September, Form 760C was filled out all wrong. I had to find the form and correct it to show taxable income was al earned in December.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 26, 2026
JON115
5 out of 5 stars review

TurboTax Tech Support is OUTSTANDING!

TurboTax is a very good product, but I needed help and I had Outstanding Support for Tech Jeffrey, he made sure I was back on track and guided me across the finish line, right through the electronic filing! Jeffrey's knowledge of TurboTax was Super, his attitude was Superb, very positive, helpful and knowledgeable. I couldn't have done it without Jeffrey's help and support! Thanks, Jeffrey

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.

Feb 16, 2026
ADK3
3 out of 5 stars review

Turbo Tax permits known bugs to persist

My return suffered from a known bug, that had been reported in the online community pages last year in which Form 1099-DIV box 12 amounts that are taxable in MD do not transfer to form 502 Line 2. It's bad enough that you have the bug, but to know about it and not offer a work around is unacceptable. You should be transparent about known bugs and offer work arounds. Of course ideally, you should fix them. But in the interim, you should at least let customers know that the bug exists and how to deal with it.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 3, 2026
Frustrated Fred2
1 out of 5 stars review

Turbo Tax Stinks

Turbo tax did not work correctly when I first entered my 1099R. Customer service did not help me. I had to try editing and resubmitting the information multiple times. Also, I thought that the software included e filing the return and was disappointed to see a $40 fee. I was just so frustrated by then that I went ahead and paid it and filed the returns.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Feb 22, 2026
Anonymous
4 out of 5 stars review

Almost duplicate forms 8949 not caught by review.

Everything went great except that I started the tax return in December to see if I should make a deposit because I made a few thousand dollars in the stock market. I knew my Quicken program wouldn't be correct, but close, and I knew I would wait until February to finish my taxes. In February, I started my return and deleted my Quicken download and started my return. I finished my return, and it showed I owed $1500.00. I went into Forms and found that there were two 8949 forms that were almost identical. The one from Quicken was not deleted when I deleted the Quicken download. In my final review It indicated that everything was correct. I would have thought that TurboTax would have caught 2 almost identical forms 8949.I actually only owed $233.00, which was in the ballpark of what I figured it would be. I was glad I went over my forms again before sending them.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.