TurboTax desktop: Install is problematic on Windows 11. Not to mention the TurboTax update just hangs and had to reinstall to workaround the issue by downloading the updated version. In the midway trying to launch the TurboTax program on windows 11 it gets blocked. There is no way run it even with Admin Privilege.

I've used TT for years and I love it. Never had a problem with my filed returns. This year it seemed that I had to do a little more work to complete my return. I would prefer that TT bring forward all my info from the previous year and let me edit anything that has changed. Also it would be great if last years data was presented beside this years data entry fields so that it would be easy to check my entries for reasonability while I'm entering them.

TurboTax is great. It is simple to use and accurate. It has explanatory references for most of the entries and is always accurate. i have confidence in this software and have used it since I started paying taxes over 50 years ago. There is ONLY ONE CONTINUING problem that has existed since the 2023 tax year THAT HAS NOT YET BEEN FIXED: The automatic or a question that prompts if the user has Military Retired income to exempt in Virginia. The information ("Military Retired Pay") is input for the 1099-R in the Federal section but there is never a prompt/question to edit the Virginia tax input to ensure that the exemption is recorded in the Virginia tax input. This currently has to be done manually by the inputter and if you are unaware of it you will not make the input. . As a result, many are losing this exemption and the tax assessment difference! when this is FINALLY fixed, they will be a 5 star software!

I love TurboTax. Long time user. Generally easy to use. This year, when completing severaln 1099 forms, I noticed that when I started it knew I had 1099s from prior years, and listed choices to pick from. The list was too general, in that I had multiple 1099s from the same brokerage, but the list was not specific, so when I clicked on a 1099 to complete, I did not know which one was going to open. When I clicked I opened a pre-populated form. I started my taxes before all my 1099s were received, so I felt I had to hunt for the specific 1099 that I wanted to complete. Eventually I got them all completed.

Attempted to transition from Desktop to Online version of Turbotax. Unable to transfer prior year Desktop Turbotax to current year Online Turbotax. Tried many different ways, even free version of Online provided by my financial institution, but each time Online version required me to start from scratch. I gave up and purchased new Desktop version... very frustrating!

The worst filing experience ever. I've been using TT desktop since it was on 5.25 discs and this year it was painful. The TT site only wanted to start a filing online, questions were never answered. When I attempted to access TT2024 which was still installed on my desktop I needed an activation number to view after it updated?? Constant upgrade requirements, annoying digs for more money... Next year I'm finding another filing method

Turbo Tax needs to get better at being more intuitive. It continues to ask questions in which the typical filer might say, "how the heck do I know?" Further, in the case of VA military retirees, it was NOT clear where you are supposed to enter your military retirement pay. I almost had to pay taxes instead of getting a refund.

I am very disappointed that you did not have ItsDeductible for the charity deductions. What was in its place was a real pain to use. Also received an erroneous message on the payment screen for $45 for premium service so I had to call Turbo Tax and then wait a long time before being helped. The support person was excellent.

At the moment of filing when the software asked for an ID, I opted for using my driving license but the software insisted that I also enter the expiration date of an additional State ID. The software did not let me proceed with just entering the Florida State driving license information so to be able to process further to file mine income tax electronically I had to state I had no form of identification. There seems to be a bug on your Premier version. Never had a problem with other versions in past years.

For some specific tax calculations, if it provides customized explanation (how it's calculated) would provide peace of mine. For example, my AMT calculation has just one question then the resulting number with no insight! I had to check the form to check the calculation detail. How about a customized calculation explanation in this AI age.