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Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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Showing 1,451-1,460 of 5,620 reviews
Feb 23, 2026
AZRoRo
3 out of 5 stars review

TT may not be so awesome with California SW

Getting prior years un_allowed expenses on a rental transferred from a federal tax file to California tax file didn't work at all in the past (before late 2024) and was not intuitively obvious in 2025. I had to rile an amended filing for for California using the updated 2024 software using the non intuitive process used in the 2025 turbotax SW. Deprecation on a rental property also looks fishy, thinking additional amended filings to come once TT SW sorts out the issues...

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 7, 2026
yinyon
2 out of 5 stars review

Disappointed this year

This year was not a good year for TurboTax. Program bugs prevented updates from working; the software had to be removed and re-installed. Forms were not ready until well into 2026 - there is no excuse for not being able to enter Schedule D data and get a reasonable estimate, perhaps based on prior year or tentative tax law, as soon as the early releases are available. The software does not remember choices made on the tail end of forms ("None of these apply"). Thumbnails (for example, of downloaded forms) should show additional details (for example, T,S, or J for 1099s) Some fields generated from downloaded data print so small as to be illegible both on screen and in printed forms. It prompts at every opportunity to sign up for additional services that were previously declined. Really disapointed this year,year.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 5, 2026
anothertaxpayerfo
4 out of 5 stars review

For tax year 2025 stick with TT-desktop.

TurboTax steered me to TT-Online and did almost all my taxes but did not like it as much as desktop - so had to do it all over in desktop. TT-on line hard to figure where you are and how to get back to an area i need to fix. TT keeps trying to push you back to TT-online and not always easy to tell where you are. For tax year 2025 stick with TT-desktop.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Feb 16, 2026
1509sd
4 out of 5 stars review

Problem with filing screen with MAC/Safari

Everything went fine and very easy until paying for the state return. The screen that appears to enter credit card info is not entirely visible. I had to switch from Safari to Chrome in order to complete. Very frustrating. This also happened for the 2024 filing so it's not a new problem.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Feb 22, 2026
Anonymous
4 out of 5 stars review

Almost duplicate forms 8949 not caught by review.

Everything went great except that I started the tax return in December to see if I should make a deposit because I made a few thousand dollars in the stock market. I knew my Quicken program wouldn't be correct, but close, and I knew I would wait until February to finish my taxes. In February, I started my return and deleted my Quicken download and started my return. I finished my return, and it showed I owed $1500.00. I went into Forms and found that there were two 8949 forms that were almost identical. The one from Quicken was not deleted when I deleted the Quicken download. In my final review It indicated that everything was correct. I would have thought that TurboTax would have caught 2 almost identical forms 8949.I actually only owed $233.00, which was in the ballpark of what I figured it would be. I was glad I went over my forms again before sending them.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 17, 2026
Jul2026
4 out of 5 stars review

Got it done!

This year I had issues initially with the program. I had to contact support for help. Support was helpful and got me on track. (had to uninstall and start over) With that said, too many extra hours of my time and it was a frustrating process. (This is my 6th year using Turbotax program and had no issues in the past.)

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 2, 2026
MaltaJohn
3 out of 5 stars review

Need to work out the glitches

The product is much "glitchier" than it has ben in the past. It crashed on me twice ... and there were no auto-backups. As a result, I had to start anew (I learned after the first crash to do periodic manual saves.) Moreover, on several occasions it took me down random rabbit holes (Canadian pension??)

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Feb 23, 2026
Just Me GP
5 out of 5 stars review

Turbo Tax is the best

Great experience as the program is very user friendly and walks you through the various sections of the tax return process. I have been using Turbo Tax for over 20 years, and I really love this product. Highly recommended for anyone wanting to file their own tax returns.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.

Feb 20, 2026
painful2
4 out of 5 stars review

only real problem

The only real problem for me was trying to get back to my original IRA distributions and withholding tax information. I was off on something but I don't think I was ever able to back track to verify the numbers. I was never completely positive the final Turbo Tax tax calculation was accurate.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 24, 2026
GSPGUYMD
4 out of 5 stars review

Instant access advice was excellent !

Been using TurboTax successfully for over 20 years now. There always seems to be one little thing that requires clarification. This time it was concerning the recording of unreimbursed Medical expenses to claim under the itemized deduction rules. It cost me the $60 support fee in order to establish that TurboTax was assuming stupidity on my part by expecting EVERY out of pocket Medical expense be recorded and then removing the HSA distribution on the Medical WKS before entering the total on the Schedule A. The guidance through the EasyStep process needs to be much clearer. I'll take a refund of my $60 please.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.