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Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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Showing 1,391-1,400 of 5,620 reviews
Feb 6, 2026
TN MTB Rider
5 out of 5 stars review

You should try it

When I first stepped through the interview there were messages that indicated that the section was not complete yet. But there was not a notification after subsequent updates that the section was complete and it did not direct me back through that section. I have used TurboTax for years and when it is completely up to date I have had no issues.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 23, 2026
ramm108
5 out of 5 stars review

Turbo Tax is excellent.

I have been using Turbo Tax forever. It is very straight forward and easy to use for most part. Things I don't like is when Turbo tax suggests to check topics on my own - for example, while calculating foreign asset depreciation it suggests to use some ALT method!! Why can't the software do this? Very annoying.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Feb 26, 2026
lethalis
3 out of 5 stars review

TurboTax Still Frustrating

Updater takes forever to run and there is no way to bypass it or really know how long it will take--the time remaining shown is not close to being accurate. Also, we were forced to pay more to update to premier unexpectantly just to include a 1099-B. I don't recall this being addressed in the packaging. Program always takes much longer to use than expected due to these unforeseen issues.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 11, 2026
Herbthenerd
3 out of 5 stars review

Lacking in places!

Downloaded information was not correct but probably not a Turbotax issue more the financial institutions issue. Help finding 2024's AGI was not inline with my experience (my web portal must differ from what was anticipated by the help instructions. Same general ease of use beyond this. Even though I had the 2024 tax file my information would not import into 2025!

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Feb 26, 2026
Zoomer49
1 out of 5 stars review

terms and conditions for submitting a review

I wanted to submit a very positive review of TT. Then I read your terms and conditions for submitting a review which take away every right of submission and authorship. I do not give you permission to edit this or use my picture without permission. All submission agreements given expire in 15 days. You may not contact me for marketing purposes.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 10, 2026
2025693
3 out of 5 stars review

turbo tax frustrations

Turbo tax is good if you don't have to go back. If you need to change anything or don't understand something and then hit the wrong button and try to go back, it's difficult, sometimes a hole different question track. I get so frustrated, had to go back and start all over on a new return. Then I was sent a form late, so had to do an amendment. That was difficult to find and then Turbo Tax just said to go to the deduction menu and put in numbers from the K-1 form. It didn't help at all. I had no idea what numbers they were talking about or how to do that. It did not help me navigate that.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Feb 10, 2026
GlassKat33
4 out of 5 stars review

Great Product ~ Beware of Pop-Ups

I have used TurboTax for many years and find it relatively easy to use. I have had no audits using TurboTax. That being said, I don't appreciate all the pop-up ads to sell additional products. I feel the ads could be deceiving and especially confusing for older users.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 4, 2026
PattiM6682
4 out of 5 stars review

Easy way to file your taxes

I've used TurboTax for many years and this is the first year I haven't given it a 5-star rating. It remains accurate but it is not as easy to use as in previous years. I wish I could pinpoint exactly what was so different but I can't. I love the way it brings the previous year's information forward very easily. I love that it can be used step by step or by topic. I always enter data by topic as forms come in. It makes the final job easier. When I have all my forms entered, I go through the step by step process to be sure I haven't missed anything, then I file electronically. I filed my Federal return but held back on the state as I wasn't quite done with it. When I went back to electronically file the state return, I had a terrible time getting back to it. I fought with the program for about 5 hours before I was able to electronically file my state return. But, both are done now and I will definitely use TurboTax again next year. It still makes the whole process easier.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 16, 2026
Redmiata98
4 out of 5 stars review

Almost a 5 star software!

TurboTax is great. It is simple to use and accurate. It has explanatory references for most of the entries and is always accurate. i have confidence in this software and have used it since I started paying taxes over 50 years ago. There is ONLY ONE CONTINUING problem that has existed since the 2023 tax year THAT HAS NOT YET BEEN FIXED: The automatic or a question that prompts if the user has Military Retired income to exempt in Virginia. The information ("Military Retired Pay") is input for the 1099-R in the Federal section but there is never a prompt/question to edit the Virginia tax input to ensure that the exemption is recorded in the Virginia tax input. This currently has to be done manually by the inputter and if you are unaware of it you will not make the input. . As a result, many are losing this exemption and the tax assessment difference! when this is FINALLY fixed, they will be a 5 star software!

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Customer Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Feb 26, 2026
Judy618
4 out of 5 stars review

TurboTax is becoming less user-friendly.

Changes have been made to TTax. Did not like process for inputting income. Continued to ask if I wanted to import, told me items needed review but didn't allow me to open and edit. Would not allow me to delete old payer info if I did things out of (your) order. Also, after I finally deleted some old payer info, it kept reappearing. Preparing taxes was more painful this year than in past years.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.