I've used TurboTax for decades and never had an issue or an audited tax return. TTax makes it easy to enter an honest, complete return. When I lived in a state with state income tax, TTax made e-filing the state return simple and easy. I love that I can import complex tax information directly from my financial service.

I had great difficulty importing from my Investment account.I don't know if it was TurboTax or my Investment account. I still needed to do some editing since address and other items did not import. This was the first year that I had to upgrade to TurboTax Premier. This was created by the need of one form. There wasn't even much information needed on that form. $34 seem like a lot of money for one form! I am near the point of just sending out to have the taxes done professionally. By the time you buy the software, pay for an upgrade for Premier, pay an additional fee for e-filing, I am not sure I am saving money

If you are using turbotax on a Macbook, beware. I bought a copy of Turbotax to run on my Macbook and downloaded Turbotax without any apparent issues. No error messages or warnings appeared. When I began using Turbotax and wanted to link it to my brokerage account to download data, Turbotax told me I had two copies of Turbotax running on my computer and had to delete one copy before I could proceed. It took me hours to resolve the problem, which clearly was Turbotax's issue. This is an inexcusable bug

Preparing the Minnesota return was difficult. Moved from a second home to a primary residence in mid-July. Second home was converted to a rental property. I couldn't record the points properly for the second home and had to file the MN return with a printed copy. Had to fill in the points by hand on line 12, Schedule M1SA, even though the total on line 14 did include the points. Also had to hand adjust the statement attached to properly show the two banks and amounts for the amortized points. TurboTax is good but some things can't seem to be handled.

The product is okay. I realize taxes are complex and sometimes forms might have errors but once I find a bug I should be able to easily report it and know h it will be corrected. There is no obvious place to report bugs, no easy way of knowing when one will be fixed after I wasted an hour on the phone after spending hours trying to report the bug online. Make it easier!

I had a bit of trouble at the beginning as you had made a number of changes to the program. I got through it, but it didn't sit right at first. There were some categories that were very simple but you over-explained them. And there were other categories that were not so simple (mostly definitional) and you didn't explain them at all. It was kind of weird. But I still like using you.

you dont support windows 10 any longer causing me all kinds of head aches, when I went to pay to file my "free E file" of $65 your credit card link wouldn't work so I had to have my free file fees taken out of my return causing more head aches just all round sucked this year.

Long time TurboTax customer - always find the tool very easy to follow - interfaces/downloads with financial accounts compatible thus very accurate and time saving for me - particularly like the structure of TurboTax such that I am able to walk through each section, add to, edit, pause, and return at my own pace. Support for audit protecton function is a nice add-on although I have never needed it thus far.

Frustrating in several places this year (tax year 2025). Import from our investments (Chase) was delayed at least partially because the software was not ready at first to accept the files. - Updates seemed not to get around to having this work until some time later. - The instructions were not always clear and their lack or paucity caused confusion and anxiety.

I see it is a new version. Well, it locked up twice on me. And you don't need to ask over and over again if I want to try the online version. Once is enough! Entering income is a bit annoying..the previous version was nice and neat to pick your income source.