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Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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Showing 1,351-1,360 of 5,620 reviews
Mar 5, 2026
anothertaxpayerfo
4 out of 5 stars review

For tax year 2025 stick with TT-desktop.

TurboTax steered me to TT-Online and did almost all my taxes but did not like it as much as desktop - so had to do it all over in desktop. TT-on line hard to figure where you are and how to get back to an area i need to fix. TT keeps trying to push you back to TT-online and not always easy to tell where you are. For tax year 2025 stick with TT-desktop.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Mar 10, 2026
AaSsSaSaSaSa
5 out of 5 stars review

Overall very good tool.

Secify what browser should be used for bank and investnment transfers. MicroSoft Edge and Firefox dont work well. Only Google Crome. It would save the customer time by not having to call for technical support to rersolve a browser compatibility issue.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Customer Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 11, 2026
Anonymous
1 out of 5 stars review

Mac Version is poor.

Using MAC desktop version. Interface very poor. No automatic continuation from one session to the next. App seems not to recognize that a return is in process session to session. Printing options and process is not useful. The ability to select individual forms to print is inhibited by the size of the "form" selection window.. All in all, the Mac version is a poor implementation of the application. Sad that the Windows version will now only run on Windows 11. Really sad that I'll have to purchase a new computer just to run Turbotax. This may be my final year to use the app.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Feb 26, 2026
Disappointed_1
2 out of 5 stars review

Not like before

It appeared to me this years turbotax was a redicaldeparture from previous years. I had to go back to enter TIN numbers issued by the feds because my ID was stolen. Also there was no comparison between last years entries and this years entries, (I used guide me wih everything). I know the BBB changed many things but I will check out other tax software before I buy any tax software.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Feb 11, 2026
Gary1277
3 out of 5 stars review

Difficult to trace to supporting documents

While accuracy and features are excellent, I always have problems with finding supporting data worksheets that track to my 1099s, lacking in hot links to supporting worksheets. Foreign taxes are impossible to understand and track, finding worksheets for capital gains and losses, vs capital gains distributions are difficult to trace. Multiple 1099s from the same payer significantly complicates things unless you modify the payees title. My state does not have an income tax but TurboTax does not accept that.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Feb 22, 2026
DJ8888
4 out of 5 stars review

Solid as always

Turbo Tax is solid as always. My one suggestion would be that they carry over more info from your previous return than they currently do. I would love it if they saved my W-2 info except the amounts (e.g., all employer info including state TIN). It does cary over a lot but I am always surprised that I have to fill in as much as I do each year when nothing changes.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Mar 4, 2026
The Great Dubini
5 out of 5 stars review

TurboTax is my forever tool

I've been using TurboTax since the 1980's. It has always been easy to use and the very few times I've had an issue, the support has been excellent. My returns have only been adjusted by the IRS perhaps twice in my lifetime and both times were due to entry errors on my part. I have confidence in the ability of TurboTax to generate an accurate return with a maximum refund when applicable as long as I am patient and follow the instructions and hints provided. My biggest difficulty over the years has been determining what version I needed, but the software features the ability to easily upgrade versions online. I've looked at alternative software offerings over the years and have always come back to TurboTax. Just wish it cost a bit less ;-)

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Mar 3, 2026
NiranG
4 out of 5 stars review

Decent

I had some trouble using my Premier version. It reverted to online Deluxe version and realized when it asked for payment. But when I did for my older daughter I didn't have the issue. But Turbo Tax agent was patient and helpful. Also when i clicked one button it started buffering and I have to force shut and lost all my work.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 17, 2026
DKayV
2 out of 5 stars review

Long-term user "TurboTax no longer easy to use!"

I have used Turbo Tax for years and have recommended to others. However, it has gone down hill the last 2 years. It is not as easy to use. The import function never worked correctly this year. Also the help they used to give for donations is not available as of mid-Feb ... supposedly it is coming. I will no longer recommend TurboTax to others. I haven't decided what I am going to do next year. So sad that their "improvements" have made the product worse in my opinion.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 2, 2026
JBTipton
4 out of 5 stars review

ok

Navigation around TurboTax is still a little confusing. Especially getting back to where you were before looking back to check an amount or electing to do some parts as Easy Step or Choose your own steps. NYS Inflation Refund Checks data entry procedure not well done

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.