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Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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Showing 1,021-1,030 of 5,615 reviews
Apr 1, 2026
Brayla2015
1 out of 5 stars review

Desktop Version Lost all of my Info!

I would give it zero stars if I could. Made it all the way to file my taxes and then it said I couldn't file because an update was needed. When the program closed for the update I lost all of my work and had to start completely over!! Terrible and will consider another platform next year.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 18, 2026
nevasha
3 out of 5 stars review

Oh I can't wait for AI to upend TurboTax

Poor interface when it comes to going from EasyStep to what used to be Step-by-Step, as now one can only go to Forms and not land in the context of the form being filled by EasyStep. Poor at managing declaring Foreign Taxes paid for passive income from stock portfolio. The work flow assumes, incorrectly, that one can't have more than 1 country to which taxes are paid for any brokerage. This then incorrectly fills in with missing data and the unknowing user will miss having to manually go about correcting this in forms that can't be easily located due to the poor interface.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 29, 2026
user since 1987
4 out of 5 stars review

Descrepancies between web and desktop versions

It seems like the web version is more capable than the desktop version. I help some of my friends do their taxes. I tried importing one friend's stock trades in the web version (which included ESPP trades), and I did the same for my daughter (who also had ESPP trades). Both accounts were at Fidelity. The web version required the 1099-B doc to be dropped into the program whereas the desktop version imported it from Fidelity. The web version was able to resolve all trades, but I had to adjust the trades that were imported. Is this because Fidelity doesn't share enough info? I also import my trades from Fidelity, and I had to manually adjust almost a hundred trades in my return.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 11, 2026
PeSu
1 out of 5 stars review

Very buggy.

Very buggy. Interface often non-intuitive, and clearely shows lack of support (desktop version of the software). If you sell it, TurboTax should keep the software up to date and bug-free. We payed ~$100 for headaches. Also, the state return should be included - I feel TurboTax took advantage of us.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 23, 2026
Stephen825
4 out of 5 stars review

TurboTax is Great but needs improvement

I have used TurboTax for years and have liked its features and ease of use. However, there are two areas that need improvement. 1. TT needs to be clearer about handling multiple IRA RMD's especially when I choose to take of my required RMD's from one IRA which is permitted by Federal law. I don't feel confident that TT understands and account for all of my RMDs. 2. TT eliminated "Its Deductible" software which was a VERY helpful tool when preparing for Non-Cash charity contributions. PLEASE give us back "Its Deductible".

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 8, 2026
SDR56
4 out of 5 stars review

K-1 suggestion

Generally, well organized and thorough. Long time user of TurboTax and recommend it often. K-1 filing might be better organized for those who deal with these filings only once a year. In my case, the K-1 received has for the last several years both Box 1 and Box 2 entries, which means I must complete the Q/A twice, once for Box 1 and relevant Box info and a second time for Box 2 and relevant info. If correct (a big if), certain of the Box 3+ entries pertain to Box 1 supporting info and others pertain to Box 2 supporting info. If all entries can entered once, users might avoid both the tedium and anxiety regarding whether the entries are correct.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.

Mar 21, 2026
VailPaul
3 out of 5 stars review

Good but could be better

Having done my own taxes for over 60 years, - without software mostly, then TaxCut and now Turbo Tax, and having various semi-complex issues, I think I am well qualified to comment. Turbo Tax is quite useful , but is beginning to suffer, somewhat due to Tax code complexity, and from a number of program bugs in the effort to become more "user friendly". I found with the K-1 forms, the carry forward blocks did not function properly leading to trying various dummy (incorrect) values to be able to move on to the next line item. Then a mystery signifiant "additional deduction" appeared in the review without explanation, and there was no way to obtain a link to become informed. It turns out that this was the new "Senior Deduction." It also took a number of attempts to get the "forms" button to activate in order to verify how certain entries were being recorded- in prior years programs, this was always easy. I also discovered that a Treasury Direct 1099 has no Box 1, yet TurboTax Interest entry form has both Box 1 and Box 3, leaving one to guess whether you enter the entry twice, or only once ( the correct answer is only once, in Box 3- discovered after noticing my initial entry on both lines created a double count of the actual interest earned. I caught the error through due diligence- not Turbo Tax looking for possible errors in the final check step. I could not discover if possible or how to download K-1 entries from either of our PTP LLC's. nor from Treasury Direct. It was easier to just manually enter than search longer. I cannot e-file due to the inability of TurboTax to accept an attachment statement document upload. (an IRS Code section 266 annual filing election to accrue expenses on a land investment held for eventual sale). finally, TOO MANY solicitations to e-file, buy help, etc. endless !

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 9, 2026
Sam J who cares
2 out of 5 stars review

1 step forward and 1 step back

Importing is NOT picking up state differences on Treasuries. As of 4/9/26 I still was unable to get TTX to generate estimated tax vouchers, even blank ones. Each year something get a tiny bit better but then there seems to be a basic thing TTX cannot do, like ES vouchers! Frustrating.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 7, 2026
Chris87114
4 out of 5 stars review

Turbotax gets the job done

We've been using Turbotax for several years now. Overall, it's fairly easy to use and seems to do the job just fine. My biggest frustration is at end when you're just about to file and you have to enter in your information (bank accounts, etc) several times for the federal and state filings. Seems like this part could be streamlined to make it easier for the user.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 2, 2026
TurboTaxPrep
1 out of 5 stars review

TurboTax has Many Problems

There are a number of bugs with TurboTax and also trying not to provide the 5 eFiles that are included in the purchase. 1) TurboTax does not work on Windows 10, 2) QBI form is included with all tax returns done even though there is no Qualified Business Income, 3) When checking the actual forms and then returning back to the tax questions it does not return you to the proper place, 4) the errors at before filing are TurboTax created because TurboTax does not fill out the forms correctly or completely, 5) Entering in this text is hard because many characters are skipped as you type. These are just the top 5 off the top of my head.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855