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Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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Showing 1,001-1,010 of 5,615 reviews
Mar 27, 2026
PeteS12
3 out of 5 stars review

Disappointed user

I've been using turbotax for over a quarter century and I fine this years version to have been less user friendly that previous years. It is my impression that this has been done in an effort to force users to pay for additional turbotax personal help. Very annoying!

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 10, 2026
Paul D 37377
3 out of 5 stars review

Good product

Overall it is a quality product that makes it "easier" to file taxes. Need to make it easier to update return based on corrected 1099s. This section should have a simple 1 button to take you through simply updating 1099s. Its a very common thing for them to be revised sometimes more than once. Also for states that don't have income tax (Yeah for TN!) it would be better to allow it to go straight to filing fed return w/o all the prompts to

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 22, 2026
miketaaZona
2 out of 5 stars review

Where is ITS DEDUCTIBLE?

No more Its Deductible included with the software -- terrible decision -- makes logging charitable contributions incredibly difficult and time consuming. Would not recommend Turbotax if this is not fixed.No more Its Deductible included with the software -- terrible decision -- makes logging charitable contributions incredibly difficult and time consuming. Would not recommend Turbotax if this is not fixed.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 16, 2026
anneh325
4 out of 5 stars review

Always review your 1099 by hand

There were errors on the import of 1099 from our broker which we did not notice until we reviewed the 1040 by hand. Result ed in a ($200,00) capital loss which would have not been carried forward had we not noticed it. Expensive goof with no noticeable error

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 6, 2026
tjy feedback
4 out of 5 stars review

Online vs Desktop & K1/K3 Issues

I tried on-line turbo tax this year and will not try again. I went back to desktop to finish. Several Reasons: 1) I do my daughter's taxes too, and I could not set up two files on-line 2) I have a K1/K3 in my taxes and could not get the on-line to clear an error without access to the forms. I can only access the forms with the desktop software. In addition, the K1/K3 entry is poor on both versions. I enter all the information asked for, yet still have missing entry information in the error check step that can only be answered in the form mode. This has happened every year. The software should ask you for the information if it is needed during the data entry phase.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 17, 2026
MMCranston
2 out of 5 stars review

TurboTax is Overpriced

As an 11-year customer of TurboTax, it pains me to write a negative review, but it's time to face the truth. The truth is that in the age of AI TurboTax increasingly seems clunky and overpriced. I used FreeTaxUSA.com to complete the returns for one of my relatives. For relatively simple returns, it's a better product than TurboTax, and it's free. TurboTax needs to cut its price drastically to survive.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 23, 2026
PG WA
5 out of 5 stars review

Old time user

I have been using TurboTax since it was called MacInTax. I prefer to do my own personal bookkeeping (Quicken) and taxes. ... and I really really really prefer doing it on my Mac rather than online. The ability to download my brokerage accounts is huge help. Schedule K-1s for publicly traded LLCs are a huge pain to do by handout maybe soon

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Apr 2, 2026
JoeL123456123456
2 out of 5 stars review

Product is getting worse every year

I have used TurboTax for over 20 years. The last few years, the quality has rapidly declined. There are so many software errors. It even forced me to complete a second state (KS), when the person didn't live or work in KS in 2025. The state was loaded into TurboTax because of another individual who did work in that state. I will most likely consider switching products next year

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 4, 2026
George990
4 out of 5 stars review

TTax still good, but less user friendly than past

4 of 5 instead of 5 of 5 stars due to: 1) User interface has become more complicated. 2) Asked to look up and enter info from previous tax year forms, even though I had imported the previous tax year turbotax file 3) Error message about blank state distribution on box 16 of 1099-R was cryptic and lacked context. Google says that payers are not required to fill this in, and I should enter the Gross Distribution amount in Box 1. Google says many TurboTax customers are getting this error. 4) Totals for short and long term capital gains not available in Turbotax to compare to my statements. Only the combined total was available. IIRC, Turbotax used to report the separate short and long term totals.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 12, 2026
IRonUnot
4 out of 5 stars review

Suggested Improvement

Got hung up entering a 1099-Misc I received from Gemini for Staking Rewards. When I entered it a 1099-Misc income it wanted to set me up as a business. I don't want to be a business. I googled for help and it told me to just enter it as Other Reportable Income which I did. Turbo Tax should ask "Is this 1099-Misc for Staking Rewards.....then just enter it as Other Reportable Income.....or something like that.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855