My only complaint this year (and last) was that often this year trying to do something in TT, the software would try to take me to my Intuit Account, don't think I have one. / nor could you find one, and then I would get stuck as the intuit program locked me into finding other ways to HAVE TO log in. Had to just Force Quit TT, lost some work one time. Shouldn't make you feel that you are going to fall into a "trap" and lose work... Same problem last year. The other complaint is why do you make it so hard to find the desktop version?

Had a credit card billing issue when processing payment for my son's tax return. $20 state return fee processed and provided a confirmation online and by email but upon returning to the turbo tax application received a message that the payment did not go through. Verified it did go through on my Chase account. Ended up using the $40 fee payment using his federal refund to insure it processed, and was charged the $20 state fee from the federal refund for a $60 total. Plus I have the $20 credit card payment that did process. I hope to cancel the initial $20 fee that was paid.

Got hung up entering a 1099-Misc I received from Gemini for Staking Rewards. When I entered it a 1099-Misc income it wanted to set me up as a business. I don't want to be a business. I googled for help and it told me to just enter it as Other Reportable Income which I did. Turbo Tax should ask "Is this 1099-Misc for Staking Rewards.....then just enter it as Other Reportable Income.....or something like that.

Generally, I think Turbo Tax works very well. I have two things I don't like about the listing of Investment Payers. 1) I use to be that invest payers were listed by the type of income -- interest, Div/Cap Gains, Asset sales, now all payers for all income types are lumped together. 2) When I'm checking my entries for investment payers, why can't the list return to the last payer I checked instead of going back to the beginning? This is a definite hassle and inconvenient

TurboTax has become noticeably more difficult to use over time. The explanations provided through its help links are often convoluted and unclear, making it unnecessarily hard and time-consuming to complete my taxes. Multiple times I had to rely on external tools like ChatGPT or Gemini to get straightforward answers—and those tools consistently delivered clearer and more useful explanations. It's frustrating that Intuit appears more focused on promoting additional paid support services than on improving the core usability of the product. Users should not need outside resources to complete a tax return with confidence. Intuit should prioritize simplifying the interface and providing clear, accessible explanations within the software itself.

Been using Turbo Tax for tears and it always works good helping with getting all my numbers in the right place. The online chat and user forum sometimes are lacking information on advance topics. I would not want to tackle doing my taxes with Turbo Tax due to the complexity of the returns.

I was NOT able to designate a distribution from a traditional IRA to a ROTH conversion . Turbotax erroneously called it an inherited IRA. We were taxed appropriately, but I wonder how TurboTax will remember it next year. Also, I was not able to designate 100% of my refund to pay forward for the next tax year. Once I put one dollar amount in the box, I was NOT able to edit it to a different amount..

My main issue is how you changed downloading information from brokerage houses and interest sources. this used to be simple but now it took me to a screen that did not have enough information on it to determine what was needed. You need to understand that someone may get 3 or more forms from the same investment company. I'd be happy to talk with you on this. I started with Macintax in the 80's and then your product. I've taken tax classes and passed the CFP exam. thanks

THE WORST SERVICE EVERY YEAR. I PURCHASED PREMIER BUT ONLINE DOESN'T ALLOW ME TO ENTER A PRODUCT CODE SO I HAD TO PAY $25 AGAIN TO FILE A CALIFORNIA STATE RETURN. YOUR SERVICE IS HORRIBLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The system does not understand that I can be single for Federal Tax but married RDP for CA and therefore rejects both because of the discrepancy of filing status. This is even with constant updates through 4/2/2026. I paid $25 to e-file CA, and AFTER paying, I am told you cannot e-file.