Dear LydiaG,<br /><br />Thank you for taking the time to share your feedback regarding our product. We are sorry to hear that your experience did not meet your expectations.<br /><br />We appreciate your insights on that Our goal is to provide a satisfactory experience, If you have any further suggestions or if there&#39;s anything we can do to assist you, please feel free to reach out at support&#64;fanttik.com. Thank you once again for your feedback and for giving the product a try.

Dear customer, we&#39;re sorry to hear this product didn&#39;t work out for you. The concerns you&#39;ve raised about the heads detaching and inconsistent speeds are important to us, and we take quality issues very seriously. We&#39;d love the opportunity to look into this further — Please reach out to our customer support team at support&#64;fanttik.com, we&#39;ll prioritize your case and make sure you&#39;re taken care of. and we sincerely apologize for the inconvenience. We appreciate you giving our product a try and sharing your feedback with us.

Dear Customer,Thank you for your feedback, and we are truly sorry — receiving a product that won&#39;t charge on day one is completely unacceptable, and we fully understand your frustration.<br />A charging issue right out of the box points to a defective unit, and this is absolutely not the experience we stand behind. You should never have to deal with this, especially on your very first use. Before writing it off entirely, we&#39;d love the chance to make this right. Please reach out to our customer support team support&#64;fanttik.com,we&#39;ll prioritize your case and make sure you&#39;re taken care of. and we sincerely apologize for the inconvenience. We appreciate you giving our product a try and sharing your feedback with us.