Dear Lopez&#xff0c;<br />Thank you for taking the time to share your feedback regarding our product. We are sorry to hear that your experience did not meet your expectations. <br />We appreciate your insights on that it&#39;s a bit heavy. The scrub head has difficulty staying locked in place. and we understand how frustrating this must be. we will take them into consideration as we work on future revisions. Our goal is to provide a satisfactory experience, and we regret any disappointment you encountered.<br /> If you have any further suggestions or if there&#39;s anything we can do to assist you, please feel free to reach out at support&#64;fanttik.com. Thank you once again for your feedback and for giving the product a try.

Hello, thank you for such detailed feedback-this is exactly the kind of insight that helps us understand where the design can improve. You are right that the connection between the handle extension and the attachment should hold more securely, and the attachment head should not be flopping around during use. that is not the experience we want, especially since it sounds like the attachments themselves are working well for you. We are sharing your feedback directly with our product team for future improvements. In the meantime, if the connection is loose enough to affect usability or the flopping is impacting performance, please reach out to us at support&#64;fanttik.com— we may be able to send a replacement wand or connector piece that fits more securely. We appreciate you giving our product a try and sharing your feedback with us.

Hello MsTea,<br />Thank you so much for taking the time to leave your honest review. We truly appreciate customers like you who help us understand how our products perform in real use. We hear you on the placement of the on/off switch-your suggestion to move it to the handle for easier access is genuinely valuable feedback, and we&#39;ve noted it for our product development team. We&#39;re always looking for ways to improve the design experience for our customers. Please contact us at support fanttik.com with your order details and we&#39;ll take care of your right away .Thank you again for your feedback .

Dear Skooby,<br /><br />Thank you for taking the time to share your feedback regarding our product. We are sorry to hear that your experience did not meet your expectations. <br /><br />We appreciate your insights on the wand has fallen out of the holder during use, and we understand how frustrating this must be. , we will take them into consideration as we work on future revisions. Our goal is to provide a satisfactory experience, and we regret any disappointment you encountered.<br /><br />If you have any further suggestions or if there&#39;s anything we can do to assist you, please feel free to reach out at support&#64;fanttik.com.<br /><br />Thank you once again for your feedback and for giving the product a try.

Dear Fran<br /><br />Thank you for taking the time to share your feedback regarding our product. We are sorry to hear that your experience did not meet your expectations. <br /><br />We appreciate your insights on that handheld is heavy, speed is not great, attachments fall off and doesn&#39;t hold the position if you put pressure on it. , and we understand how frustrating this must be. , we will take them into consideration as we work on future revisions. Our goal is to provide a satisfactory experience, and we regret any disappointment you encountered.<br /><br />If you have any further suggestions or if there&#39;s anything we can do to assist you, please feel free to reach out at support&#64;fanttik.com.<br /><br />Thank you once again for your feedback and for giving the product a try.

Daer Wtsend,Thank you for your feedback, and we sincerely apologize for the experience you&#39;ve had. Hearing that the product falls apart during use and lacks the power needed to do the job is deeply concerning to us — this is not the quality we stand behind. We&#39;d like to make this right for you as soon as possible. Please contact our support team at support&#64;fanttik.com with your order details and we will arrange a replacement right away. Your feedback is invaluable and will be passed on to our product team to ensure improvements are made. We&#39;re sorry we let you down and hope to earn back your trust.thank you for giving us the chance to make this right. We appreciate you giving our product a try and sharing your feedback with us.