it was mostly good except one incident where one of the call in people hung up on us when we had a question, he got upset and hung up..

It is ridiculous that it cost $130 to file a return as a sole proprietor plus fees on an annual basis

Easy to use..................................................................................................................

We have our own tax accountant for consultations. I did not review your AI topics. I check with google regarding certain IRS rules.

I was unable to import my 2024 info into 2025, consequently I had to spend two days in Turbotax which is rigid and unintuitive

Finished taxes but can not save or print copy of state return. May have to do with Adobe download and it trying to get you to add things.

The desktop version is really bad.. Have not seen any improvements. I want to file an extension but cant figure out easily how to extend.

TurboTax is easy to use, complete and friendly. Have used the program for many many years without any problems or issues with the IRS.

I was not able to download prior year data for one taxpayer. It gave me a tax loss carryforward o $50,000. That made me feel very uncomfortable.

Downloads for 1099 failed, no clear IRS ID. Downloads worked in the past. Hard to change order of couple