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Customer reviews for Shokz OpenFit Air Open-Ear True Wireless Earbuds for
Shokz OpenFit Air Open-Ear True Wireless Earbuds
4.1 out of 5 stars
stars
708 ratings487 reviews
  1. 5 stars60% (422)
  2. 4 stars16% (110)
  3. 3 stars13% (89)
  4. 2 stars5% (32)
  5. 1 star8% (55)

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Showing 131-140 of 487 reviews
Dec 20, 2025
BigD
2 out of 5 stars
2 out of 5 stars review

Comfortable but too quiet

These are super comfortable and fit very well. But they don't get nearly loud enough. I can imagine that when you're active and there's lots of background noise, these will be easily overpowered.

Helpful?65FX8LZX47EA18296300198
reply from AfterShokz

Hi there- Shokz here! We're very sorry to hear this has been your experience. We highly recommend upgrading to the latest firmware version via the Shokz app for the best experience with your OpenFit Air. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you.

Dec 25, 2025
Sammie S.
5 out of 5 stars
5 out of 5 stars review

The on/off instructions are very

The on/off instructions are very lacking. The call answer/end instructions are lacking. The product is SUPERIOR to anything l have ever used in the past

Review from Shokz
Helpful?65FX8LZX47EA18296300198
Feb 22, 2026
Rick D.
5 out of 5 stars
5 out of 5 stars review

Great for work and play!

Have 2 sets now and will be 3 when wife’s birthday comes around. Great at work! I listen to music all day and open ear lets me still be available for questions.

Review from Shokz
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Dec 6, 2025
Jack
3 out of 5 stars
3 out of 5 stars review

Solid Ear Buds/ but Old Gen was Better

The only reason I bought the new OpenFit Air was because I accidentally ran my previous pair through the washing machine for nearly two hours. I figured they were done for and immediately bought a replacement for work. After letting the old pair dry out, they ended up working perfectly and still do a month or two later. Honestly, if I had never used the older model, I’d probably rate the OpenFit Air four or even five stars. But after comparing them side by side, this new generation feels like a step backward in a few key areas. I work in I.T. and regularly switch between three devices: my desktop and the two mobile devices I carry around during the day. I also use the earbuds one at a time so one can charge while the other keeps going. With that setup, comfort and smooth device switching matter a lot. The updated metallic design looks nice, but some of the redesign choices don’t actually help. The battery used to sit near the earlobe, and now it’s built into the main housing of the earbud. The new rubberized loop looks good, but the change in weight throws off the balance. The older pair sat on my ear more naturally and felt more secure. The fit is where I notice the biggest change. The older model was so comfortable I’d forget I was even wearing it. This new version has a slight pinch. It’s not painful, and I stop noticing it after a while, but it’s still a step down in comfort. Switching between devices is also more touchy than it used to be. When I go back to my desktop, which is my third Bluetooth device, I often have to toggle Bluetooth or re-pair the earbuds to get them to connect. The older pair wasn’t perfect either, but they handled switching better than this. I was also disappointed that Shokz still hasn’t added wireless charging to the case. At this point it feels like something that should be standard. Overall, the OpenFit Air works fine, but the previous version set a stronger baseline. The changes in this model make it feel like a downgrade in comfort, balance, and device switching compared to the older one. Happy enough with purchase to keep and use almost daily

Helpful?65FX8LZX47EA18296300198
Dec 3, 2025
Laura
3 out of 5 stars
3 out of 5 stars review

Poor battery life

Sound quality is good and it fits well. Do not like that it doesn’t talk (tell you battery life, etc) you have to download the app and check. Also has terrible battery life. Too many times I’ve used it a few times for a short runs and it’s dead. My old $30 one lasted 3x as long

Helpful?65FX8LZX47EA18296300198
Dec 13, 2025
Kellie O.
4 out of 5 stars
4 out of 5 stars review

Ear fatigue

I don't know if I'm wearing them wrong but sometimes the back portion of my ear will get a a bit fatigued but I love the fact they're not in my ear hole I can wear them at work and still hear everything that's going on around me the quality of the salary is excellent

Review from Shokz
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Nov 21, 2025
SUSAN
5 out of 5 stars
5 out of 5 stars review

Comfortable and great sound

Love these. I've been on the search for earbuds that I could wear at work. Traditional earbuds fall out of my ears and I need to be able to hear sounds around me. These have a great battery life, clear sound, and I can wear them comfortably with my glasses all day. On more than one occasion, I went to bed with one on because I forgot I was wearing them.

Helpful?65FX8LZX47EA18296300198
Oct 26, 2025
Mike M.
5 out of 5 stars
5 out of 5 stars review

Heaven for sore ears

I have inflammation in the cartilage of my ears making it impossible to wear air pods, ear buds anything going into my ears and around my ears. . . Until now, the Shokz open ear listening has transformed my world. I have worn them the whole day and no pain! Thank you Shokz for this amazing invention

Review from Shokz
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Nov 2, 2025
KaZya M.
2 out of 5 stars
2 out of 5 stars review

Just ok

They are very cute and while I agree they are lightweight they sit very odd on my ear and they hurt. Overall I was not very impressed. They do stay on fine when you run but im not so much of a runner that having to tap my normal buds back in completely derails my run.

Review from Shokz
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Jul 30, 2025
dedra
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

does not have nose canceling. hard to program.. just to much

Review from walmart.com
Helpful?65FX8LZX47EA18296300198
reply from Shokz

Hi Dedra- Shokz here! We're very sorry to hear this has been your experience. In this case, we'd suggest a manual reset of the headphones. We also recommend ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenFit Air. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you!