Did not engage with a Turbo tax live expert. Was not going to pay that much for justifying what the government has stolen from me. I do not like the push to doing my taxes on line. If I say I want it on my desktop then that's where I want it. Just got done trying to find out status of my refunds. Took me 20 minutes and the help button to finally get there. Why wasn't it there when I opened my file? I like the welcome screen that was used in previous years when I would open turbo tax and it showed the returned I had worked on rather than having to make a search through my files to find it. Some features were improved on yet others I feel got worse. You need to remember this should be programed for someone that doesn't like or is not familiar with doing a return. I don't know if Turbo tax is accurate or not, I sure hole so.

We have been a tubo tax user for at least 10 years. Probably closer to 15. This is the first year I've been disapointed with the program. The way the interface was worded this year compared to previous years was bad. The wording made things way harder to understand. Not sure if it was AI generated or what happen, but please go back and look at previous versions and fix this problem.

TurboTax was easy to follow and provided excellent information/answers to questions that I had during the process. I called for help with a specific question about the formatting of a special form. I spoke with Cathy on the helpline; she was outstanding leading me to the correctly formatted page. Thanks to the TurboTax Team I am confident that my tax E-file is correct.

The Desktop Deluxe version of TurboTax is constantly is trying to up sell me at every stage of the tax filing process. I have been using the Desktop version since the 90's, now it is full of advertising and up-selling me to add services and products I don't want or need to do my taxes. I have had it with this product!! Not recommended!

Generally OK, but had to launch it twice to have it migrate info from last year's return. Also asked for some obscure password I had no clue about. Then, it it had problems grasping or acknowledging that we had taken all required RMD distributions and kept suggesting we needed to take out another $8K. Was also very aggravating to find I had to pay $40 to have my refund transferred to my checking account electronically; felt ambushed. Lame.

Turbotax is not doing a very good job on the MN property tax form. It is too complicated. It used to be quite easy in the past. I am considering changing SW next year because the MN property tax form has been a mess the past few years. You need to ask each field separately not display a small form to fill out.

In the past, I have been able to save my filed tax return as a PDF and encrypt the document. This year, it again gave me that option, but it failed to encrypt, making the file more susceptible to being hacked. I also had some challenges with the program itself. On multiple occasions, I opened it and something was off - my previous work was not showing up. I was afraid I had lost all the work I had spent time on and would have to start again. In addition, it was hard to figure out how to get out of the situation. I was eventually able to close and re-open until the correct information was there.

I have used TurboTax for years. Intuitive and helpful. What took a day or two of plodding calculations now takes a few hours. Missing items are easily found and displayed. Tedious information is saved from year to year, so it does not need to be entered repeatedly.

It was terrific! Didn't like the changes that kept it from installing on Windows 10. Otherwise, it is great as usual. I did not find any errors with calculations. Some features were new, which threw me off somewhat. Did not really need much guidance from help topics, which is normal for me. Program is really easy to use.

This year, I had problems with 1099-b import from Fidelity. From one account, data came involving a trivial corrected cost basis which put $4 in a box that TurboTax wouldn't allow, but wouldn't let me correct from any sheet, and wouldn't let me e-file because of this one worksheet box. When I repeated the Fidelity imports in desperation, a second Capital Asset Sales Entry worksheet showed up - the first download from Fidelity had missed the 1099-B for a whole account (1099-Div and Interest were present)!! Possibly I deleted the worksheet while fighting with the stupid $4 basis box, but since TT wouldn't let me delete the worksheet from the Fidelity account with the $4 problem, so I don't think so.