We have struggled with getting proper selection between on-line and downloading to desktop. I initially thought that we had purchased desktop version. Don't know what happened but got to end of federal form and it did not save and everything was lost and we had to start completely over from the beginning. Very frustrating.

The software was easy to understand and use for the quick completion of my return. If I am paying for the purchase a product, I should not see advertisements within that product. Attempts to upsell the product, or advertisements for other products by the same company within the software that I purchased are not appreciated.

Was not very good. Have used Turbotax for 24 years and the software has gotten much worse. If you aren't aware of the need to enter data, or the expected outcome, your return will not be accurate. I had the feeling throughout that I was being pushed to use the live online help

The 2025 TurboTax is not as good as prior years. Some of the fields have lost the ability to be marked as estimated. Accounts that I imported were duplicated with the same account pulled in from the prior year. I spent time entering data in the prior year's form, not realizing that the imported version was lower in the list. Also, there are too many screens selling additional products! The state email cost is misleading for Michigan. The software says $25 to e-file, but it's actually a lot more with the Michigan charge added.

Changes to the program from 2024 have made it LESS user friendly, particularly the process for entering stock sales! The "File" section is clunky when trying to print the state return for filing by mail vs efile. This option is buried to far down in the selection tabs. All these options/combinations should be shown on ONE page!

Easy to use and great way to do your taxes. The screens were slightly different this year in some categories, but overall it worked well. I did have to upgrade my system software prior to installing, but that proved not to be an issue. I had some additional items this year and the program walked me through them even explaining items I wasn't familiar with ease.

Needs improvement - limited or no information on changes to tax laws for 2025, i.e., temporary 2025 standard deduction for seniors, overtime premium. No backup file option and no menu option to delete or remove tax return created in error, i.e., Save As creates duplicate file with custom name.

I like the way you can seamlessly transfer your return from the previous year. It's not super expensive for the program. I like that you can do several different returns with your purchase, for my kids' returns. The cons are that if you accidentally put wron information, they make it difficult to erase, and when you do, things will pop up on other forms and when you try to delete the form you may inadvertently delete something you needed from a different area. So just be sure and don't make mistakes during the process.

Unfortunately, the program is more complicated this year. I have a Form 1099G that only has a couple of sections that do not have the typical line indicators on it (from Illinois). You can't enter what isn't listed on the form. Likewise, your system is failing to acknowledge that on my Form 1095-A, Column's B & C had zero amounts listed. My mother claimed me as a dependent, but could not list this form for this very same reason, so I have tried to push it onto my returns. It keeps taking me back, cyclically, to the same zero entries and will not let me get past it!! I don't even know if my returns have been e-filed because of this! What is wrong with your program? Now I understand that she will need to do an amended return in order to claim the money. She tried, but could not get past this error in the program.

It was going well but some of the questions I didn't really know how to answer but after doing some google searching, I was able to get it done. The Turbo tax deluxe (computer app not online) is the cheapest option for a tax return. P.S. I didn't use the specialist that cost extra.