I have used turbo tax every year for 10 years without any problems, THIS YEAR it didn't submit my taxes altho it said it did. It needed an "update" before it did. But I wasn't notified. I thought it odd that I didn't get update notices, but got busy until I checked my bank account for the withdrawal and it wasn't there. Now I'm late. Changing tax formats now.

I calculated twice the Amended tax return, and TurboTax still did not show the Amended Return as it should be, just the regular return with the amount I owe, which I already paid when I submitted the original return. I submitted the amended return, which basically did not change the amount I owed and paid, and I still don't know whether the amended return showed this.

I have used TurboTax for over 10 years and have always given it a 5 star review. This year I was very disappointed that It's deductible was not included. I have used it extensively in the past and it saved a lot of time. What was provided with the program this year I found to be cumbersome and unusable.

This year was the worse that I've experienced with Turbo Tax instructions. The 1st state filing should have been free. I ended up paying $25 for both Virginia and Georgia. I will follow up for refund. Overall experience was not well. Maybe I'll pay someone to file next year,

I purchased Turbotax. Should have included a state tax form. I live in Washington State, but had small income from Arizona based on a REIT, had to file Arizona taxes and owed $41 in tax. Was forced to purchase Arizona return on Turbotax for $25 to pay my $41. Makes no sense. Also some of the entry boxes were invisible and I had to click around to find them.

Your user interface has gone from very good to almost unusable. Unless you go back to somethng more like the old user interface, I will not procure Turbotax for next year. Your changes added a huge amount of frustration and days of unnecessary repetitive work. I finally resorted to using forms, I can only hope I got it right. I have used TurboTax for the past 20 years (maybe longer) and in one year, you destroyed the trust I had in you.

Previous year TurboTax offered features that would assist in doing deductions as related to household goods, clothing, and other miscellaneous donations not specific to cash. Additionally, the accuracy of some questions and detail guidance could be enhanced, specifically when it comes to mortgages and refinance.

I had trouble due to the estimated tax payments from 2024 being carried forward to the 2025 return an I did not catch it until after 2025 was filed. I had to file amended returns for both the Fed and State. Also the 1040-V had $427 printed when the amount due was $900 after the estimated tax payment was corrected.

Turbo tax should prompt you if you select "refund by check" that the federal government no longer accepts refund by check unless special circumstances. From EO 14247 3/25/2025. My refund is delayed and I have to go to IRS.gov to enter my bank info. I been a customer of Turbo Tax since the days of 3 1/2 floppies or before and I am disappointed in your product. You have a bug on the driver license entry page. If you accidently select a date format under ISS instead of driver license you cannot deselect it or move on unless you enter a false date.

The software itself is fine, but given how Big Tax (i.e. TurboTax/Intuit) is the reason why taxes are so difficult to begin with, I can't give it higher than a 3. They waited until the very end of the free file I worked on to tell me I made too much in interest then made me get the Deluxe, which doesn't even include state! It's beyond absurd. Even so, I used to be able to print the state return and mail it, but now they won't even let me print the return. Stop being so greedy and at a very, very minimum, include state filing in the already too high price of ~$60.