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Customer reviews for TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14) for
TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14)

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Showing 2,171-2,180 of 9,813 reviews
Feb 9, 2026
CO State issue
4 out of 5 stars review

State problem

Have always given turbo tax a 5 because it easily met my needs in preparing a relatively simple return. In past years, I prepared my state return in turbo tax, but transferred all the info to the state website and filed it directly with the state to avoid the extra filing fee. Decided to "splurge" this year an avoid the hassle of having to transfer all my info to the state website. It was only AFTER paying the fee that I learned that Turbotax does not have a way to attach the required documentation for a state credit. So now I need to figure out how to do that through the state website. VERY DISAPPOINTED and QUITE ANNOYED.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 12, 2026
RGSJR2
4 out of 5 stars review

Best Tax Program Available

In some ways the tax program was more difficult than in past years. I found that questions were asked without explanation of their meaning. Things were explained better in previous years. regardless, I feel that Turbotax is the best tax program available'

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Feb 12, 2026
WeekesB
5 out of 5 stars review

Still a Fan

I have used Desktop TurboTax for the last 6 years & this year I went online vs through Intuit directly which caused me to complete my taxes online. Problem developed when I could not find an answer to how to switch to desktop. Out of frustration I did get the desktop & thought I'd have to pay twice for the product but didn't have to and was able to bring all the data into desktop. So frustrating when the information said only prior years could be done this way but obviously not true. Perhaps this could be made more clear in the guidance.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 8, 2026
PapaG56
4 out of 5 stars review

TT is great, but don't explain a shady e-file fee.

Have used TurboTax for decades. Find it easy to use. Never had any audit problems. Simple to move through the steps to enter information and understand precisely the proper way to find the info. The electronic filing option is great. However, if your state requires an e-filing fee, choose the pay by credit card option. This limits your payment to only the state filing fee, and the federal e-filing has no charge. If you select the pay the state fee from your federal refund, there is an added step in TT's process involving a 3rd party and you are charged $40 for that step, on top of the state fee. TT should fully explain the cost of this option. There is no mention of it. Thus,, 4 stars, not 5.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 1, 2026
MarxInNY
2 out of 5 stars review

Terrible

Out of all the years that I've been using TurboTax, this years software had to be one of the worst. It was extremely clunky to use, inconsistent with loading previously worked on returns, CONSTANTLY having to reactivate the software even though the license was already submitted at the beginning, etc. This will heavily weigh on my mind next tax season.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Jan 26, 2026
Mike66plus
4 out of 5 stars review

TurboTax is Convenient

Turbo Tax is very convenient for us. Even though we have a very simple tax situation, the convenience and ability to save, print, carry info forward from previous years, and submission is the reason that we continue to use this application. 4 stars this year vs 5 because, State would not download. We needed to uninstall TurboTax and reinstall to get the state app to download. Once we figured this out, all worked well.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Feb 24, 2026
NEGTMP
5 out of 5 stars review

Overall Excellent

A few glitches this year but overall excellent. The whole Canadian business regarding retirement was weird and it took going to the chat to get it cleaned up and removed from my return. I file very early so I guess it takes time for these things to show up???

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Feb 22, 2026
SteveInWV2026
5 out of 5 stars review

Still Wonderful in TurboTax Deluxe - Desktop 2025

It's great, as long as the interface remains consistent. Also, the frequent long updates are becoming an issue, especially when an update fails if you forget to open the program as an "Administrator" in Windows 11. Otherwise, everything's still fine.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 6, 2026
Stebo 77
4 out of 5 stars review

Mostly favorable experience with download Turbotax

I always have used the downloaded version, I'm used to it. I am concerned about the online version. I need to talk with one of you about the pros and cons. I suggest having a quick overview of new tax law provisions at the beginning to know what to expect. I spent an hour or more looking this up myself . Also provide an easier way to figure out Identity Protection PIN - it's buried deep in the "Other tax situations" with limited explanation.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 7, 2026
DFDC8
4 out of 5 stars review

Issues

Generally ok, but two continuing issues; 1) I use Turbo Tax because I don't keep up on tax law changes. For the State return, it invariably says to enter something "if your state allows it". That's why I purchase tax software, to answer those questions. 2) If you start a return and indicate you want to use the one free state return but don't complete the return until sometime later, it doesn't remember that and I get the charge.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.