This year's return was much more complicated than in past years. Very annoying at the beginning to bypass all the sales pitches before being able to enter information. Too many clicks to get to where you entered information in many of the sections.

Went through the program with Turbo Tax guiding me. I always do it this way so that I don't miss anything and the software let's me know if there is anything new for the year. This went smooth this year as the explanations in each screen were really good this year.

I am sick and tired of your bull crap attempts to upcharge people. I purchased Deluxe with State included and when you tricked me into using online you tried to charge me for the state return I had already purchased. If you don't tone down all the upselling next year it will be my last using TT. Cut the bull crap!

some of the things changed this year and have made it more difficult to follow. like the pages to send in mail for returns is not an option when printing. if this continues to happen and items are dropped and software becomes even more difficult to follow I may stop using it.

Purchased the desktop version but tried the "upgrade" online offer. BIG MISTAKE! After 2 hours online, I was still not ready to file, so I decided to quit and go back to the desktop version. So many issues online, from importing last year's info to updating the forms and importing for financial institutions. Stop changing what works and focus on getting it right the first time.

Sold me air ware in late December. Had to wait over a month for updates to enter our pension and 401 withdrawal income. Even then entry was difficult (versus prior years) and entry did was not able to distinguish between pension income and 401 k in basis.

I have used it for years and typically have no issues and get back what I feel that I am due. However this year I needed to include a specific form with my return and when I went through the guided walkthrough instead of asking me additional question to actually determine the correct application of an entry TurboTax just decided that wasn't necessary and claimed the entry was income and didn't offer the form I knew for a fact must be included to exclude the entry as income. Fortunately, since I've used the product for so many years I knew I could access it and fill the form in via the menu and was able to correctly include the entries on the applicable form. If I was unaware of this it could have cause a inaccurate return and financially costly mistake.

Really bad guidance on State Taxes. Also, there is a charge to file State before e-filing then if there is a complication in e-filing you are required to request and wait to get the charge amount back. Simple checks in the program before charging should have noted that e-filing was not allowed.

I had one problem . The federal audit did not catch an unused w-2 from 2024 and i didn't either. The e-file was rejected. I deleted the old w-2 and resubmitted it. It's very likely the IRS will reject it again because you only get one chance at filing.

I am not happy with Turbo Tax this year. The program is only available for download. I live in a rural area of Virginia that does not have high speed internet is only available with HughsNet ()which is a joke). Also I had to purchase a new computer and pay to have it installed. I'm 81 and this experience with Turbo Tax has me considering looking elsewhere next year. I have used Turbo Tax for over 30 years (every year) and you may loose a customer!!!!