I've used turbo tax for years. Why doesn't turbo tax offer the options to file and mail your state return in order to avoid the fee? They already received my money for the software. No I don't want to file later, I want to mail the return myself and they should provide the proper mailing address. Super unprofessional!

Your program is bugged when it comesd to ticket sales. I followed all the directions and received confusing forms to "make the numbers add up". I posted on your message boards and luckily someone walked me through the process to get around this and report them properly. Please fix h 1099-K process for companies like SeatGeek for next year, i.e. explain what you need to be taxed on and what you don't.

Just because you put the power of an AI in the software doesn't make it think. Half the items I looked up were unanswered or they depend on the troll feedback in forums. I had to use the internet to find real answers. If your doing taxes do you really want to visit the internet and risk outside interference?

Was enrolled in the plan that autobuys the new year every year, but did not know that you discontinued support for Its Deductible mid-year (after I had been entering stuff into it all year). Why would you cancel a tax product mid-year?! I wouldn't have renewed if I'd've realized you got rid of it. And to do that without telling me is even worse. In addition, my initial return was rejected because of not including the right number of Form 1116. Isn't that what the software is for? To determine which forms to file? How can you check the return for errors, then not include the right forms? I resubmitted today, after an update, but this is ridiculous. You determine which forms to include, not me, and you apparently did it incorrectly. How can I have any comfort in your software if you screw up basic things like that? I will be moving to a different provider next year, after being a loyal user of Turbo Tax for decades.

Unfortunately, this no longer supports Windows 10, and it now requires Windows 11. I didn't know that when I purchased it. I had to buy a new computer just so I could do Turbo Tax. Also, it wasn't able to correctly handle having multiple 1098 forms for my mortgage. It didn't know how to handle the loan being sold to another company, and it didn't correctly handle the loan amount because the loan amount was over the $750,000 cap by the feds.

I have been using turbo tax since it was first offered, this year is very disappointing - mostly because it won't let me EFile because it states I need an ID number in my state carry over work sheet!! I live in FL and don't need to file a state tax return

I have used Turbo Tax for years, but 2022 the IRS filing date was 10/16/2023, on extension. However for some reason I could not E-file my return, so I had to print it and mail it certified mail. What happened was the preview print out was mailed. I paid for Audit Defense. In December 2024 I received a notice that I owed a bunch of money to the IRS. Due to not receiving a 1099 for $25,850.

After competing all error checks and sending the returns, TurboTax announced that the State return had an error?!?!?!?!??! after error checks? After final review, after hitting the "send state tax return" No suggestion what to do how how to proceed...Not sure what my remove my state return so as to be invalid...I use software that should actually make this easy and bullet proof, again this year not the case. i have been a user for more than 10 years. Not my first rodeo.

I have been using Turbo Tax for over 10 years but this years version was somewhat disappointing. It would not pull information from previous year files requiring all data and info to be entered from a blank form and some help screens were blank pages.

Been using Turbo Tax for years. Plug in the numbers, and the software does the calculations by asking relevant questions. Saves money and never had a problem. Although start up can be a little slow, it always checks for updates so can have the latest updates. Can stop and go back to later.