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Customer reviews for TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14) for
TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14)

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Showing 161-170 of 9,826 reviews
Apr 6, 2026
LON1979
1 out of 5 stars review

HOT MESS! Missed prompts and incomplete transfer.

did not prompt for marketplace insurance, so missed and tax rejected. Download of some formes (1099_) through a website/login only downloaded ½ of h 7 1099's making it a hot mess to clean up for accuracy. Each year seems worse than the last. Not putting much into the desktop version anymore.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 14, 2026
abcdefghhhhiii
5 out of 5 stars review

.

One big challenge is every time I open TurboTax, no matter what year it automatically goes to the TurboTax website for updates. Updates are not required every time I open the the software. I should have the option to access the software without getting updates every time.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 4, 2026
Mousebird
4 out of 5 stars review

Confusing directions when filing status changes

The program is frustrating because it asks for things that IRS does not require, such as driver's license. It repeatedly asks i I, a Texas resident, need to file a state return. Once should be enough. Also, this year when I first filled in my data, it failed to calculate. It's the first year I've been single, and it kept asking for spouse's information regarding all my pensions (I have three now), and it was unclear whether it was me or my deceased husband to which it referred. I finally got that straightened out, but it was very annoying. This is the first year I haven't rated TurboTax a 5, but it certainly wasn't very intuitive regarding changes necessary because I'm now a widow, filing status single.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 2, 2026
JIMBOTE
1 out of 5 stars review

Deceitful Extortion.YOU have LOST a lifelong cust

GARBAGE! chose file online and guess what? wasted 2 hours filling in state form to find out therey want $67 for something I purchased (SUPPOSE TO BE FREE STATE). Lost all data and wouldnt efile my federal. Had to go back on desktop and redo. Very deceitful. Extortion. YOU and your practice's have lost a LIFE-LONG Customer! FOREVER! NOOOOO TURBOTAX!

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 24, 2026
NannaInCA
3 out of 5 stars review

TurboTax had an updating problem for this year

We had two issues for the 2025 tax season. 1. The March 18th update was problematic, so I had to completely uninstall the Windows application - and then re-install from scratch. 2. The importing from previous tax year's files showed a crazy spinning icon which took forever to complete. Please remove the time-wasting spinning icon that took considerable time to complete - and I could not move forward without it completing its function.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 14, 2026
crb001
5 out of 5 stars review

Fast and accurate

In many cases the screens for state taxes are different that for federal taxes. Also, additional popup windows providing help and guidance are presented in a font that is extremely small and cannot be enlarges by the user, at least on a Window 11 PC.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 15, 2026
EJA416
4 out of 5 stars review

TT is very good

Disappointed that you did not issue a CD for the software this year. I prefer to load the software directly, downloading makes me nervous. Also, because you chose to issue TT for users of Windows 11 only, I had to also buy a new laptop to run the program. Why didn't you make it downward compatible for Windows 10 machines??

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 24, 2026
Jacques H C
4 out of 5 stars review

Desktop better than online

Have been using the product for about 20 years and feel comfortable with it. However I tried to use the online version as suggested, but was not able to resolve the "errors" it was presenting to me (could not find how to get to the forms directly ?). So I had to start over again with the desktop version and successfully filed the return.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 4, 2026
Randy rants
4 out of 5 stars review

Reviewing forms

I am generally happy with Turbotax. My one complaint is that one cannot easily look at completed or partially completed forms until you are at the review and file stage. I think it would be nice if a user could at various points ask to look at form 1040, or schedule A or D or whatever. Thanks

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 29, 2026
Malakayak
4 out of 5 stars review

TT 2025 Desktop watchout

This 2025 TT DELUXE Desktop version run into some difficulties like not saving my entire w2 informations and almost filed a 0/0 due/refund scenario. Only my own intuition saved filing a 0/0 due/refund disaster, probably the software guard rails would have kicked-in but there were no such indication even after the time I singed for audit guard etc.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111