did not prompt for marketplace insurance, so missed and tax rejected. Download of some formes (1099_) through a website/login only downloaded ½ of h 7 1099's making it a hot mess to clean up for accuracy. Each year seems worse than the last. Not putting much into the desktop version anymore.

One big challenge is every time I open TurboTax, no matter what year it automatically goes to the TurboTax website for updates. Updates are not required every time I open the the software. I should have the option to access the software without getting updates every time.

The program is frustrating because it asks for things that IRS does not require, such as driver's license. It repeatedly asks i I, a Texas resident, need to file a state return. Once should be enough. Also, this year when I first filled in my data, it failed to calculate. It's the first year I've been single, and it kept asking for spouse's information regarding all my pensions (I have three now), and it was unclear whether it was me or my deceased husband to which it referred. I finally got that straightened out, but it was very annoying. This is the first year I haven't rated TurboTax a 5, but it certainly wasn't very intuitive regarding changes necessary because I'm now a widow, filing status single.

GARBAGE! chose file online and guess what? wasted 2 hours filling in state form to find out therey want $67 for something I purchased (SUPPOSE TO BE FREE STATE). Lost all data and wouldnt efile my federal. Had to go back on desktop and redo. Very deceitful. Extortion. YOU and your practice's have lost a LIFE-LONG Customer! FOREVER! NOOOOO TURBOTAX!

We had two issues for the 2025 tax season. 1. The March 18th update was problematic, so I had to completely uninstall the Windows application - and then re-install from scratch. 2. The importing from previous tax year's files showed a crazy spinning icon which took forever to complete. Please remove the time-wasting spinning icon that took considerable time to complete - and I could not move forward without it completing its function.

In many cases the screens for state taxes are different that for federal taxes. Also, additional popup windows providing help and guidance are presented in a font that is extremely small and cannot be enlarges by the user, at least on a Window 11 PC.

Disappointed that you did not issue a CD for the software this year. I prefer to load the software directly, downloading makes me nervous. Also, because you chose to issue TT for users of Windows 11 only, I had to also buy a new laptop to run the program. Why didn't you make it downward compatible for Windows 10 machines??

Have been using the product for about 20 years and feel comfortable with it. However I tried to use the online version as suggested, but was not able to resolve the "errors" it was presenting to me (could not find how to get to the forms directly ?). So I had to start over again with the desktop version and successfully filed the return.

I am generally happy with Turbotax. My one complaint is that one cannot easily look at completed or partially completed forms until you are at the review and file stage. I think it would be nice if a user could at various points ask to look at form 1040, or schedule A or D or whatever. Thanks

This 2025 TT DELUXE Desktop version run into some difficulties like not saving my entire w2 informations and almost filed a 0/0 due/refund scenario. Only my own intuition saved filing a 0/0 due/refund disaster, probably the software guard rails would have kicked-in but there were no such indication even after the time I singed for audit guard etc.