I had a problem with a amended tax return. The rep from turbo tax, told me it takes 3 weeks to catch up. they suggested I mail the return. My turbo tax gave me a receipt that I sent the return electronicaly. But when i did the amended it said it was Never sent

Every single year I buy the version that is supposed to include one free state, and every year I end up trapped at the end of the process having to pay to submit my state return. I'm using Turbo Tax because of the convenience of my prior years being automatically downloaded, but every year I am frustrated by this. This feels very misleading.

I have always liked turbo tax. However, couple opportunities for improvement: I had 1099R that included a distribution AND a Roth conversion. I had to manually split that 1099R into two 1099Rs so that my Michigan tax return processed correctly (it tried to report all of original 1099R as a Roth conversion. Also, most dialog screens have a show more info for line item entries - but missing on some screens - this was problematic for reporting content from my schedule K-1.

Entering the RMD should come before entering the 1099-R information. I had 2 1099-Rs from the same account and I had to redo the entries because the RMD was asked twice and became erroneously doubled. The work-around was to enter zero RMD for the second 1099-R.

The software never prompted me to input my IP PIN number for filing Federal return, now my return will be rejected because it did not contain the IP PIN. I had to do a google search to find out where to input it. The software should have prompted me or asked if I had an IP PIN before transmitting my return. No prompt to save my return. I went back into Turbo tax and could not find my return.

clunky and not helpful. Everything always has something not functioning properly. Doesnt help you find more money just asks a bunch of useless questions. Non stop asking for money. every step would you like to spend more money on nothing. No direction for where anything is.

Much more difficult to use than previous years. $40 option is presented as the ONLY option at first glance. Only after reading several times did I realize I didn't have to use that option, but by then I just wanted to be done with it. I am already sorry I did so. It is just another place for my information to be compromised, with personal data being shared all over the world. I will be considering an alternative to Turbo Tax next year.

Everything was great. My only additional hope was to learn more about the depreciation options for the new pole building I constructed last year for my business. Was hoping to learn more about the 15 year depreciation option and when that applies instead of just doing the 39 year depreciation. But all fine.

when verifying my state taxes, you did not ask me to sign my input form and date it. now i have to mail this form to the state because you have the check mark set for "I am NOT the preparer" set by default. Maybe get it fixed on an update to save other people.

Bring back the option of only printing required forms BEFORE FILING. This year I was not able to see the TINY forms on the left and had to print all FIFTY pages. I like to look over the forms (that I selected) before going to filing in case I need to change something. You should reimburse me for ink and paper.