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Customer reviews for TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14) for
TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14)

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Showing 1,471-1,480 of 9,813 reviews
Jan 25, 2026
Akari_USN
4 out of 5 stars review

Desktop version worked better than on-line version

Everything went okay for the most part. I tried to use the "online" version which was fine until I tried to e-file. It would not work. I also could not get a print copy to mail. I used my "desktop" version and it worked fine. (After I re-entered all the previous data). Overall a good experience.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 7, 2026
popeye101978
4 out of 5 stars review

need more "lead me through it," AI agent sucks

1) If it's on a federal tax form, TurboTax should have a field to enter it -- I'm looking at Form 1098, TurboTax doesn't directly ask for what's in Box 10 2) How about a pick-list of "I have [this] form]" and TurboTax leads you through entering that information for processing? 3) Too many cases of "lead you through it" BUT I have to select to be led through it. If I don't own a business, just ask me "Do you own a business?" and when I say NO, let me know I can bypass the sections that are now irrelevant 4) This AI "support" in filling-out this form is annoying -- turns-out I type faster than the AI, so I am getting needlessly auto-corrected which ends-up that I have to slow-down my typing OR I have to correct the AI's "corrections"

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Feb 14, 2026
Rick198083
4 out of 5 stars review

Turbo Tax glitch

My experience went as it always has for the past 30+ years until I transmitted my return electronically and it was rejected by the IRS. The reason came back that my wife's AGI in the return did not match the one in the IRS database. It matched my AGI which also matched the AGI in our 2024 return. I have tried several times with no avail. Turbo Tax Help states that I can just mail my tax return. I buy Turbo Tax to file electronically. Mailing it in is not what was advertised for Turbo Tax Deluxe edition as a main feature.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Jan 26, 2026
Judith Ann 49
5 out of 5 stars review

Turbo Tax Is Amazing.

I have been using Turbo Tax for years. I can follow along and figure out almost everything I need to complete our taxes. If I have a question, I can usually click on the suggestion and figure it out. I will continue to use Turbo Tax because it is easy to do. The helpful guides are wonderful because they explain the situation. Thank you Turbo Tax.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Feb 21, 2026
TaximanJimburg
2 out of 5 stars review

Watermark makes 1040-ES Payment Voucher useless

Why does TurboTax print a watermark saying "DO NOT FILE" across the address portion of the 1040-ES Payment Voucher? That watermark blocks the address and makes the form unsuitable to use. There appears to be no way to print the voucher without that watermark.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Jan 26, 2026
Mike66plus
4 out of 5 stars review

TurboTax is Convenient

Turbo Tax is very convenient for us. Even though we have a very simple tax situation, the convenience and ability to save, print, carry info forward from previous years, and submission is the reason that we continue to use this application. 4 stars this year vs 5 because, State would not download. We needed to uninstall TurboTax and reinstall to get the state app to download. Once we figured this out, all worked well.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Jan 23, 2026
2025NM
5 out of 5 stars review

Desk Top is the way to go

I had to use the desk top version because the on-line version could not e-file my returns. I have always used the desktop and will not be using the on-line version going forward. Not as user friendly. I had to pay for the state filing by using the desktop while it is free when you use the on-line, which cost me $25.00

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 9, 2026
asdfsdfdfdd
3 out of 5 stars review

asdfsf

You did not ask me for my IRS ID PIN. I submitted my returns 2 times with rejections before I realized this is why the federal was rejected. It was not easy to go back to the forms to find where to put the IRS ID Pin. Very frustrating for you to keep telling me everything is ok with the returns only to have the IRS reject it.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Feb 16, 2026
Deb123454321
4 out of 5 stars review

TurboTax experience

I purchased the desktop version and had to log in several times to turbotax before I was given the opportunity to enter my authentication code for the desktop version. Prior to that, when I logged in I was practically forced to choose an online filing method at turbotax to do my taxes even though it would have cost me more because I do not qualify to use the free version of turbotax online. Also, I had difficulty fully exempting my NYS pension on turbotax, but I finally figured it out.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Feb 25, 2026
Robare26
5 out of 5 stars review

The most efficient way to file one's taxes

I have used TurboTax for Probably 25 to 30 years now. Easy to use and always accurate. I used to have my accountant do my taxes. He recommended I do my own with TurboTax. The reason is the hardest part of tax preparation is organizing your records. Entering the information into the tax program is the easy part. I have always been very organized in my record keeping. Any questions I have are easily answered by the software or TurboTax's help community.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111