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Customer reviews for TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14) for
TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14)

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Showing 1,151-1,160 of 9,826 reviews
Feb 12, 2026
Ed from New York
5 out of 5 stars review

TurboTax Keeps Up

All went well with Federal and New York State 2025 Returns, Complexity of Federal Return has increased over the years. Happy to see that TurboTax is keeping up. I like the ability to change "Views" from Step by Step to Forms. Updates take longer this year and seem more frequent.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Feb 26, 2026
ndf1023
4 out of 5 stars review

TurboTax is good.

When I put in the information for my rental for the year, the program didn't take into account that I only offered the rental for 31 days. I had to enter the expense amounts only for the month that I rented this. The program asks for the number of day the property was offered for rent but does not use that in the calculation.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Jan 24, 2026
Pink Marine
5 out of 5 stars review

Desktop vs Online

I love the desktop version, I've used it for over 25 years, and rarely have a problem. This year, I tried the online version with the same information I eventually used in the desktop version, but it wouldn't transmit my return; I kept getting an error: Our records indicate that you are not entitled to e-file one or more formsets.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Feb 23, 2026
Dendorsea
5 out of 5 stars review

Turbo Tax is great and easy to use

I did not use live expert, but I did have an issue when I needed to pay for filing my state taxes it wouldn't accept my credit card if it expired past August, thankfully I had another card that expired in July, but anything past August the system would not accept, that is a definite flaw, but as far as the tax program I am a fan, I have been using it for over 25 years.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Mar 1, 2026
Baily2018
3 out of 5 stars review

I did not receive my free state return.

TTD forced me to pay for a second state return even though one state return comes with purchase. Washington sta does not have state income tax for every individual, but your system would not let me bypass the fee. I did not have any forms for WA to file and could not avoid the fee.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 2, 2026
expiration
3 out of 5 stars review

turbo tax is good

The only complaint I have is when I tried to put in my expiration date on my debit card it wouldn't except the month. When I checked other months I found it wouldn't except month 12, 11, 10, so I had to use another debit card with expiration month 3. Then it went through.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Feb 23, 2026
Fat so
3 out of 5 stars review

Falling Short!

Turbo Tax crashed and lost all my history. My previous year saved document did no populate history. I've been doing this since 2016. 2026/ taxes 2025 was very frustrating and different than what I'm use to. Said internet price was free, but wanted to charge me after filling out documents. I used desktop version like always.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 7, 2026
tomg345123
2 out of 5 stars review

More Menus than you need,

In general this year's Turbo Tax seems less useful than previous years. It displays too many options of no interest to me. Somehow you need to find a way to make your menu system more user friendly. And hopefully, next year you will have a proper AI system which can sift through your millions of comments and other data to find questions and situations which pertain to obscure questions. I had difficulty finding information about dealing with a United Nations pension. Luckily I was connected to one of your Turbo Tax Experts who had access to more obscure information, which solved my problem. Bravo for real people!

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Feb 24, 2026
Unhappy Longtime User20
2 out of 5 stars review

Can't handle large mortgages, Requires Windows 11

Unfortunately, this no longer supports Windows 10, and it now requires Windows 11. I didn't know that when I purchased it. I had to buy a new computer just so I could do Turbo Tax. Also, it wasn't able to correctly handle having multiple 1098 forms for my mortgage. It didn't know how to handle the loan being sold to another company, and it didn't correctly handle the loan amount because the loan amount was over the $750,000 cap by the feds.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Feb 9, 2026
Antionie
5 out of 5 stars review

Turbo Tax - Easy - Peasy

Using Turbo Tax is easy. They guide you through every step of the way. They breakout down in sections and provide specific explanations where you may need more info. I have used Turbo Tax for 15 years and always had a pleasant experience using the software.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111