All went well with Federal and New York State 2025 Returns, Complexity of Federal Return has increased over the years. Happy to see that TurboTax is keeping up. I like the ability to change "Views" from Step by Step to Forms. Updates take longer this year and seem more frequent.

When I put in the information for my rental for the year, the program didn't take into account that I only offered the rental for 31 days. I had to enter the expense amounts only for the month that I rented this. The program asks for the number of day the property was offered for rent but does not use that in the calculation.

I love the desktop version, I've used it for over 25 years, and rarely have a problem. This year, I tried the online version with the same information I eventually used in the desktop version, but it wouldn't transmit my return; I kept getting an error: Our records indicate that you are not entitled to e-file one or more formsets.

I did not use live expert, but I did have an issue when I needed to pay for filing my state taxes it wouldn't accept my credit card if it expired past August, thankfully I had another card that expired in July, but anything past August the system would not accept, that is a definite flaw, but as far as the tax program I am a fan, I have been using it for over 25 years.

TTD forced me to pay for a second state return even though one state return comes with purchase. Washington sta does not have state income tax for every individual, but your system would not let me bypass the fee. I did not have any forms for WA to file and could not avoid the fee.

The only complaint I have is when I tried to put in my expiration date on my debit card it wouldn't except the month. When I checked other months I found it wouldn't except month 12, 11, 10, so I had to use another debit card with expiration month 3. Then it went through.

Turbo Tax crashed and lost all my history. My previous year saved document did no populate history. I've been doing this since 2016. 2026/ taxes 2025 was very frustrating and different than what I'm use to. Said internet price was free, but wanted to charge me after filling out documents. I used desktop version like always.

In general this year's Turbo Tax seems less useful than previous years. It displays too many options of no interest to me. Somehow you need to find a way to make your menu system more user friendly. And hopefully, next year you will have a proper AI system which can sift through your millions of comments and other data to find questions and situations which pertain to obscure questions. I had difficulty finding information about dealing with a United Nations pension. Luckily I was connected to one of your Turbo Tax Experts who had access to more obscure information, which solved my problem. Bravo for real people!

Unfortunately, this no longer supports Windows 10, and it now requires Windows 11. I didn't know that when I purchased it. I had to buy a new computer just so I could do Turbo Tax. Also, it wasn't able to correctly handle having multiple 1098 forms for my mortgage. It didn't know how to handle the loan being sold to another company, and it didn't correctly handle the loan amount because the loan amount was over the $750,000 cap by the feds.

Using Turbo Tax is easy. They guide you through every step of the way. They breakout down in sections and provide specific explanations where you may need more info. I have used Turbo Tax for 15 years and always had a pleasant experience using the software.