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Customer reviews for TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14) for
TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14)

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Showing 1,131-1,140 of 9,826 reviews
Apr 18, 2026
Stormskier
4 out of 5 stars review

Needs Work

Need more flexibility to go to certain parts in step-by-step; it's easy to get caught up in a loop. Also, need to be able open any form I want. That's the way it use to be.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
May 14, 2026
Stevelikesturbotax
4 out of 5 stars review

Turbo Tax is great

The software should allow you to attach pdf supporting documentation (such as a letter from a doctor) for certain listed medical deductions. The IRS requires a letter in some cases.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

May 13, 2026
Cjaz49
2 out of 5 stars review

TurboTax is now Horrible

I have been using TurboTax for years and loved it, this year was horrible! What a mess, so hard to navigate, even hard to sign out. Worst update on a site that I have ever seen. Will be looking for something else next year.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
May 11, 2026
i hate income tax 1944
4 out of 5 stars review

used it for 30 years

advice and instructions are sometimes hard to get online and in a timely manner hate the fact that i can't finish my taxes without filling out your survay

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 21, 2026
Bees22
1 out of 5 stars review

Poor

TT did not ask me about entering my IP PIN despite being guided through the entire program and passing all your tax return review checks ! Hence, my return and state returns were rejected…going to a professional next year.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
May 11, 2026
Longtime User 100
1 out of 5 stars review

TUrboTax has major problem!

Had problems for weeks with the 2025 updater. Program would not work. I reinstalled th progra, and followed the recommended ateps and it still didn't work. Finally, I foumd a link for a manual update. VERT FRUSTRATING!

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
May 1, 2026
TAT18
4 out of 5 stars review

Continued Updates

I have been using Turbotax for over 30 years. It is scary to know that updates continue after you filed your income taxes. I just had another update and it is May 1st. Did it affect my earlier filing? I don't know.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

May 1, 2026
None2026aaa
4 out of 5 stars review

Manual research needed to complete Form 3800

TurboTax required me to spend lots of time with Form 3800 which should have been automatically entered either from last year's carryover info or this year's K-1 forms.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

May 12, 2026
theunknown87
4 out of 5 stars review

turbo tax blows

great experiance although i wish you guys would open the phone lines on saturday and sunday other than that it only took me a month to finish all 4 yearts of tax returns

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Apr 29, 2026
NEVERMORE user
1 out of 5 stars review

Turbo Tax Blows

This is the final year I will use TT ; For over 20 years I was satisfied with your product, but now I can't even make copies for my files without Intuit barging in and making it impossible.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111