Need more flexibility to go to certain parts in step-by-step; it's easy to get caught up in a loop. Also, need to be able open any form I want. That's the way it use to be.

The software should allow you to attach pdf supporting documentation (such as a letter from a doctor) for certain listed medical deductions. The IRS requires a letter in some cases.

I have been using TurboTax for years and loved it, this year was horrible! What a mess, so hard to navigate, even hard to sign out. Worst update on a site that I have ever seen. Will be looking for something else next year.

advice and instructions are sometimes hard to get online and in a timely manner hate the fact that i can't finish my taxes without filling out your survay

TT did not ask me about entering my IP PIN despite being guided through the entire program and passing all your tax return review checks ! Hence, my return and state returns were rejected…going to a professional next year.

Had problems for weeks with the 2025 updater. Program would not work. I reinstalled th progra, and followed the recommended ateps and it still didn't work. Finally, I foumd a link for a manual update. VERT FRUSTRATING!

I have been using Turbotax for over 30 years. It is scary to know that updates continue after you filed your income taxes. I just had another update and it is May 1st. Did it affect my earlier filing? I don't know.

TurboTax required me to spend lots of time with Form 3800 which should have been automatically entered either from last year's carryover info or this year's K-1 forms.

great experiance although i wish you guys would open the phone lines on saturday and sunday other than that it only took me a month to finish all 4 yearts of tax returns

This is the final year I will use TT ; For over 20 years I was satisfied with your product, but now I can't even make copies for my files without Intuit barging in and making it impossible.