I don't know why Turbotax has updates every few days .There are a few problems each year that I have to solve on the TurboTax program but I have used it so many years ( at least 20) . We know the system wants to keep it's turf but for me TURBOTAX GETS MY TAXES DONE .

Interface is stuck in the last century software designs - uneven navigation, lack of overall consistency and thought-through design, lost of unneeded distractions and clicks needed -- but two product designs are stunning for second quarter of 21st century - - TT destroyed two open returns which I spent hours creating -- without any confirmation or warning!! -- when purchasing another state -- with a single click on an adjacent button (even unexpected on a purchase dialog) - product is missing dedicated AI assistant -- and even integration with ChatGPT -- forcing constant screenshotting and copying back and forth

The text on the screen is WAY TOO SMALL. Text needs to be made larger, especially since there is a lot of white space that is empty on most screen pages not being used. Also, the font needs to be darker to see it better. Another suggestion is to use dark mode for displaying the screen pages. A lot of software has already incorporated this as an option. Light grey text on a bright white screen hurts the eyes.

It is a great product. I have used it for many years. The only thing I had a problem with was getting it installed on my computer. I spent over 2 hours with a representative to get it to work. It all seemed so easy before. Wish it worked that way again.

I'm so frustrated that next year I'll be looking for another product. It keeps asking if I want to e file state return when I owe $23. Why would I want spend an extra $25 to pay $23? When I get to the end it says I haven't selected anything to file.....I don't want to e file. I just want to mail it in, yet there is no instructions as to what to print and what to include. I had to go outside of TT and google it. I could have done ten returns for the time it took trying to get it to answer a simple question.

While I like being able to complete my taxes using Turbo Tax, my return is getting rejected when trying to file electronically. I don't know whether that is because it was rejected last year, but that is very frustrating particularly when the review of my return by Turbo Tax says everything looks good.

Please enhance import interface with JP Morgan Chase. I always need to go to forms to correct the entries every year I use TruboTax. 2025 version got stuck with digital asset questions that every 1099B entry requires manual override, which is a lot for my portfolio. in 2025 I searched JP Morgan Securities then in 2026 I needed to search Chase. Thank you for continuing to improve the interface.

I do NOT like this version of 2025. Entering Interest, Dividends, etc is very difficult and cumbersome now. If your banks, companies, etc are not available to import the information it takes numerous steps to enter it manually. And I had go through those steps numerous times ONCE I figured out how to even get to the manual entry. It was frustrating.

I did not get ahold of any of your tax experts this year, because I constantly got pressured to buy more product, pay for a tax expert, etc. It seems all Turbo Tax wants is more and more money. It used to be that when you purchased your Turbo Tax product, you were done. I wonder if all the problems with the programming this year was to get people to pay more money to get answers to the problems that were caused by your company.

Turbo Tax has successfully taken me through years of owning a business, selling homes, retiring, managing savings, having 2 dependent children, college and loans. I have confidence in this program. Some of the questions were not clear to me when my information was different than what TurboTax was looking for. A big issue for me is the small font and poor contrast of text to background. With a visual impairment, it makes it very difficult to read and I may have to discontinue using TurboTax next year.