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Customer reviews for TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14) for
TurboTax Deluxe 2025 Physical Package, Federal and State Returns + Federal E-file with $10 in-product credit (Win 11, Mac 14)

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Showing 1,011-1,020 of 9,826 reviews
Apr 11, 2026
wra15
3 out of 5 stars review

wra

you made it complicated why not just let me enter next to my pension and retirement I didn't change income. I used standard deduction in 2024 it should have asked do I want standard deduction and took me straight there. been using a long time seem to be more complicated every year

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 22, 2026
LWM707
1 out of 5 stars review

App Quality is Degrading

>Updates were slow and in some cases crashed and the app restarted. >I do not like that there is not an option to NOT allow an update. Unless it is critical future versions should allow an opt-out of updates. >The app crashed when transitioning to e-file payment method. An then would not let m e-file after the crash. It wanted me to snail mail file. I finally had to find a previous saved version and go through the e-file steps again. >I have used Turbo Tax since the mid 90's and I am not happy with the performance and have seen it degrade over time.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 28, 2026
GOFYOURSELFINTUIT
1 out of 5 stars review

FIND AN ACCOUNTANT

The worst ducking software that exists. Great idea but the number of upsells throughout, along with it promising that it will be able to efile but does not do it. Had to spend 2 hours with customer support to realize that if you need an attachment that needs to be included with your return, it won't Efile! Print it.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 2, 2026
JAM2026
4 out of 5 stars review

Easy to use

The Turbo Tax program is easy to use, but my old computer crashed and I couldn't e-file because I couldn't get my AGI from last year's filing. I tried to get an account with ID.me, but it would not upload the pictures of my license. I am going to have to mail in my return. I have used Turbo Tax for over 12 years. I thought the program would pull my old information since I have used only Turbo Tax, but no.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 1, 2026
cuppa_tea
4 out of 5 stars review

Good at what it does, why not do more?

I like the ‘Forms View' and flag (bookmark) features. I miss Its Deductible; this was a helpful app. and the direct import to TurboTax was easy. Please add form 8897 (qualified opportunity funds); the lack of it in TurboTax forces me to paper-file. It wouldn't take much programming, and many people will need it next year, when the 7-year period after this was introduced ends.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 29, 2026
Anonymous
3 out of 5 stars review

Disappointed the Schedule D is not shown

TurboTax doesn't generate Schedule D where I can see all my stock transactions and capital gains/looses for the year. Very disappointed!!! Similarly, even though you have all the information with you, you didn't enter the date of acquisition and cost basis for Restricted Stock Units (RSUs). That resulted in you using zero as cost basis, resulting in huge tax, which was shocking. I had to do some research and go and manually enter data for all the lots that I sold. I will consider this as a software bug.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Mar 27, 2026
LK30
2 out of 5 stars review

Buggy

TurboTax 2025 Deluxe seems to have several bugs. It is impossible to uncheck some things, without starting all over. I had to do my taxes from the beginning, after getting through to the payment section, because I changed my mind. It erased everything, even though I had saved it. Federal portion printed alright, but the IL state portion was gibberish when I tried to print the 2026 estimate vouchers or the tax forms. Turns out, after MUCH trial and error, I had to install Adobe Reader DC. Been using TurboTax for like 25 years, and this was the first time I couldn't print the forms!! I'm pretty disappointed in this years product.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 12, 2026
Bill6139
1 out of 5 stars review

Turbo Tax is Disappointing with upcharging

I have used TT for about 15 years. This year the software was attempting me to use on on-line version, which is where I started only to move to the more consistent desk top version. Also, I submitted by taxes and received a confirmation - only to receive a text indicating that I did not sign the return (which I know I did). I went back through the Intuit links to "correct" the error they said. The software has me resubmit payment information and tried to sell me multiple products and upgrades. In the end, the transmission would not go through because one was already submitted.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
Apr 1, 2026
KenW51
5 out of 5 stars review

TurboTax is awesome!

TurboTax was easy to follow and provided excellent information/answers to questions that I had during the process. I called for help with a specific question about the formatting of a special form. I spoke with Cathy on the helpline; she was outstanding leading me to the correctly formatted page. Thanks to the TurboTax Team I am confident that my tax E-file is correct.

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111
reply from TurboTax Care Team

It’s great to hear our tax experts could provide the clarity you needed. We take pride in matching you with pros who make the filing process feel manageable and secure.

Apr 14, 2026
skcs navy
2 out of 5 stars review

need to fix the problem before next year

this year last year returns where not transfered , had to start all returns wirhout last year returns in the middle of return turbo tax ask to update new items would not allow me continue the return. took 10 times to loan the new updates before i could the return

Review from turbotax.intuit.com
Helpful?6U9YIUBFU7XF18262723111