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Customer reviews for Shark CryoGlow Under-Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask for
Shark CryoGlow Under-Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask
4.5 out of 5 stars
stars
262 ratings246 reviews
  1. 5 stars76% (199)
  2. 4 stars11% (29)
  3. 3 stars6% (16)
  4. 2 stars4% (11)
  5. 1 star3% (7)

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Showing 231-240 of 246 reviews
Jan 29, 2025
Reviewer name: MarinFGM
5 out of 5 stars
5 out of 5 stars review

Great features!

Too early to see results, but I love the look and feel of the mask. The instructions are easy to follow and it's very user friendly. I am very excited to start seeing the results. The eye patches are incredible!

Review from sharkninja.com
Helpful?0RVG4M1Q7LA618238411755
Apr 3, 2025
Reviewer name: rohita2_9183
5 out of 5 stars
5 out of 5 stars review

It is very relaxing and soothing

[This review was collected as part of a promotion.] It has been a great addition to my nighttime skin care routine.It feel very cold and comfortable.feels very good against the skin and doesn't leave you feeling dry At the end of the session

Review from sharkninja.com
Helpful?0RVG4M1Q7LA618238411755
Aug 21, 2025
Reviewer name: Erika H
5 out of 5 stars
5 out of 5 stars review

IT REALLY WORKS!!!

TBH ... this works!!!! I have used it once and I can already see a difference. This morning I used only the eye cooling mode, and holy moly did it make my undereyes look amazing. 1000/10. Cant wait to see what my skin looks like after 8 weeks ! :)

Review from sharkninja.com
Helpful?0RVG4M1Q7LA618238411755
Feb 23, 2025
Reviewer name: pumpkin90_1353
5 out of 5 stars
5 out of 5 stars review

Really awesome

[This review was collected as part of a promotion.] I had fun trying this out even my husband was having fun using it and found it relaxing. Honestly it is very relaxing. We loved how it has under eye cooling. Just so relaxing for some self care.

Review from sharkninja.com
Helpful?0RVG4M1Q7LA618238411755
Oct 5, 2025
Reviewer name: Xrebne
2 out of 5 stars
2 out of 5 stars review

What about our jawline and underneath our jaw?

It does not get under the Jaw or the jawline like I wanted. And what about our neck area? It would be wonderful if they would design a mask that targeted the lower face.

Review from sharkninja.com
Helpful?0RVG4M1Q7LA618238411755
reply from SharkNinja

Hi there, Thank you so much for your feedback. We really appreciate you taking the time to share your experience with the Cryo Glow Mask. We're sorry to hear it didn’t meet your expectations when it comes to targeting the jawline and neck area. That’s incredibly helpful insight, and we understand how important those areas are in a skincare routine. Your suggestion for a mask that better addresses the lower face and neck is a great one, and we’ve shared it with our product development team. We’re always looking for ways to improve and innovate based on real user experiences like yours. Thanks again for your honesty and for being part of the Shark Beauty community. If you have any other thoughts or ideas, we’d love to hear them! Warmly, Shark Beauty US

Feb 28, 2025
Reviewer name: Kkay2003
5 out of 5 stars
5 out of 5 stars review

Getting quick results

I love this mask. In just a few weeks my skin looks way smoother. It is also starting to clear up my daughters acne. The only thing I wish it did have was a manual setting if I just wanted to do red light or blue light by itself.

Review from sharkninja.com
Helpful?0RVG4M1Q7LA618238411755
Apr 7, 2025
Reviewer name: Cexpinto
5 out of 5 stars
5 out of 5 stars review

AMAZING AND UPSCALE

I have tried many similar products in the past, and this one is definitely the most effective and reliable since day one, also the quality and affordability makes it number one on my list

Review from sharkninja.com
Helpful?0RVG4M1Q7LA618238411755
Apr 21, 2025
Reviewer name: nguyent36_4679
5 out of 5 stars
5 out of 5 stars review

Very effective on skin

[This review was collected as part of a promotion.] Cooling mask, combined with high energy Led lights, infrared rays for anti- aging and acne treatment, penetrates deeply to cool the skin . Feels very comfortable to use.

Review from sharkninja.com
Helpful?0RVG4M1Q7LA618238411755
Jan 31, 2025
Reviewer name: JediAna
5 out of 5 stars
5 out of 5 stars review

Effective and fun

It is super fun to use and I love the under eye cooling. It’s like a little blast of energy for your eyes.

Review from sharkninja.com
Helpful?0RVG4M1Q7LA618238411755
Jul 6, 2025
Reviewer name: Mere
3 out of 5 stars
3 out of 5 stars review

Nice mask but cooling eye pad already broke

I’ve had this 2 weeks and the right side metal eye cooler broke. Super disappointed and hoping they’ll send me a replacement. Otherwise, I love it.

Review from sharkninja.com
Helpful?0RVG4M1Q7LA618238411755
reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Shark CryoGlow. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean