Hello Moe, Thank you for sharing your experience with the Arctic Zone PRO 50 Can Wheeled Cooler with Cart! We are thrilled the product is hitting the mark for you. We appreciate your business and taking the time to provide feedback. If there is anything we can help you with or answer any other questions, please do not hesitate to contact us!

Hello Meg, Thank you for sharing your experience with us! We are thrilled the Arctic Zone PRO 50 Can Wheeled Cooler with Cart is hitting the mark for you. We appreciate your business and taking the time to provide feedback. If there is anything we can help you with or answer any other questions, please do not hesitate to contact us!

Hello Sherlene, Thank you for your feedback on our Arctic Zone PRO 50 Can Wheeled Cooler with Cart. Our design team is constantly going over customer reviews like yours, looking for honest feedback on features that our loyal customers would like to see improved to help make our products even better. We appreciate your business and taking the time to provide feedback.

Thank you Tracy for taking the time to provide your feedback. For best results, we recommend to pre-chill your cooler by fully loading it with ice the night before use. If the cooler starts out warm before you fill it, the ice will melt at a quicker pace as the ice will have to cool down the walls of the cooler. Starting off with COLD contents - The colder the contents are at the time of packing, the longer they will retain their initial temperature. Keep your cooler out of direct sunlight, a cooler kept in the sun will not perform as well as a cooler placed in the shade.<br />Open your cooler as little and for as short an amount of time as possible - Opening the cooler frequently allows the cool air to escape and the warm air outside to get in. Opening the cooler less frequently can greatly increase the performance of your cooler. Should you still have ice retention issues, please do not hesitate to contact our customer care team for further assistance.