Thank you for taking the time to communicate with us about this and for the willingness to provide us with an honest feedback. We look forward to the additional stars that will be added to your rating after your LG refrigerator. However, should you need more assistance with your appliance, just send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information. You may also call us at (800) 243-0000 and we'll be happy to assist. -Cazz

Thank you for taking the time to communicate with LG about your experience. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

We want to thank you for taking this time to communicate with us about your experience with your LG Refrigerator. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly

Thank you for reaching out to us about the issues you're experiencing with your LG 27 cu. ft. Side-By-Side InstaView™ Refrigerator, model# LRSOS2706D. We understand how frustrating it can be when your appliance doesn't perform as expected. This link will help you solve the cooling issue with your refrigerator: https://www.lg.com/us/support/help-library/not-cooling-refrigerator-CT10000021-1429710713371 For any additional assistance and for us to determine why your unit resets itself, please send us a private message on Facebook or Twitter using @LGUSSupport. Our team is always available to help you. ^Winie