Thank you so much for bringing this issue to our attention. We completely understand how frustrating it can be when things aren't working as they should. Please know that we take all problems very seriously, and we are absolutely committed to resolving them for you as quickly as possible. If you ever need assistance, please don't hesitate to direct message us on Facebook or Twitter using the handle @LGUSSupport. It would be a pleasure to help you in any way we can. To expedite the process, please include the model and serial numbers of your refrigerator when you message us. Thank you for taking the time to reach out! ~Rita

It means a lot to us that you took the time to share your thoughts with the rest of our community and us. It helps us continue to improve and provide the best possible service to customers like you. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Hey there. We are committed to providing you with the best possible experience with your LG refrigerator, and we are here to assist you in any way we can. If you are experiencing issues with ice shooting everywhere, we recommend trying the steps outlined in these articles: http://spr.ly/6425wURHJ. Please let us know if these steps help you, or if you require further assistance, send us a private message on social media @LGUSSupport along with your contact information, model, and serial number. We are always here to help you! ^ Diego