Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark 6-Tier NSF Heavy Duty Wire Shelving, 47.75" W x 18" D x 75.5" H for
Member's Mark 6-Tier NSF Heavy Duty Wire Shelving, 47.75" W x 18" D x 75.5" H
4.8 out of 5 stars
stars
7,156 ratings3,194 reviews
  1. 5 stars88% (6,317)
  2. 4 stars6% (417)
  3. 3 stars2% (153)
  4. 2 stars1% (82)
  5. 1 star3% (187)

Member photos

  • +247 images
Sort by |
Showing 151-160 of 3,194 reviews
Mar 31, 2024
Karen
3 out of 5 stars review

Verified Purchase

Bent shelf; customer service?

Good value but one of the shelves was bent i had it mostly assembled so returning wasn't a good option. I emailed Customer Service and received a response that does not appear legitimate.

Helpful?1O10TZ520UCK18170110878
reply from Member's Mark Team

We are sorry for this experience, Karen, and ask that you contact Member Support at (888) 301-0332 so they can assist you with obtaining a replacement shelf.

Dec 14, 2023
Beth
4 out of 5 stars review

Verified Purchase

Members Mark 6-tier shelf

Overall very sturdy shelving with plastic shelf liners included! We had one bent shelf that caused a problem while building the unit. It happened to be the first shelf we used which caused one wheel to not touch the floor. After replacing the bent shelf with a good one, the unit was level. Putting the bent shelf on top worked out ok.

Helpful?1O10TZ520UCK18170110878
Mar 20, 2017
Leif
2 out of 5 stars review

Only decent

On average, 1-2 shelves in each box has a won't fit well on all 4 corners. It's because the welding connecting the shelves to the cylindrical sleeves that go around the pole is of spotty quality. The welded material sometimes jets out into where the pole should be - either preventing the shelf from going on the pole, or making one of the corners not fit evenly. In a couple cases, there was a corner with the cylinder not fully closed, making it too loose to hug the connectors. Also, please read the description / packaging carefully​: the allowed load is GREATLY reduced if wheels are used instead of the stationary feet.

Helpful?1O10TZ520UCK18170110878
Nov 23, 2009
Sarah1971
5 out of 5 stars review

Simply Excellent

Very sturdy and well built, i was amazed by how much it held and how quickly it organized so many things for me. The wheel are great if you need to paint the wall behind it or move it for any other reason. The only thing I thought might have been a tiny bit better was the instructions on the little black sleeves that go around the poles. The instructions say it will "snap" togeather. Well, sort of but if your like me and keep waiting for a "click" noise you probably won't. But they are great shelves, buy with confidence!

Helpful?1O10TZ520UCK18170110878
Jul 22, 2020
Heidi
5 out of 5 stars review

Verified Purchase

THIS IS IT!

Our family has at least eight of these shelving units! They are strong, sturdy, easy to assemble (and disassemble when moving to a new city like we just did), plus they come with shelf liners that are so necessary and helpful. I do not like to store ANYTHING directly on the floor, especially in an area where dampness can cause damage. I recently made a special trip two hours away to pick up another one of these shelves for our garage when our local store in our new city was out of stock on this item... that's how much we value this shelf and it's quality. Other stores carry 'similar' shelving, but don't typically come with the shelf liners which are precut to fit.

Helpful?1O10TZ520UCK18170110878
Feb 2, 2011
TheBun
4 out of 5 stars review

Definitely worth the money

The box arrived damaged, completely torn open on one side so I was concerned there might be missing parts. Luckily, this wasn't the case. The rack is very strong and sturdy and I'm very pleased. Although assembly requires no tools, I found it a pain. Possibly, it would have been easier with 2 people. The clips that attach to the poles kept snapping off when the shelf was placed upon them. I ended up using a bit of strapping tape to keep them together. Once the shelves were on, the tape wasn't noticeable. An alternative to these plastic pieces might be a better idea, but overall, it's an excellent product.

Helpful?1O10TZ520UCK18170110878
Dec 19, 2023
Customer777
4 out of 5 stars review

Verified Purchase

Bad Initial Impression But Worked Out Ok

We ordered 4 of these units to organize our garage storage. When they arrived the packages didn’t look too good. Two boxes had either busted open and were put back together with packing tape or maybe they had been returned from a previous customer and sent to us. Also, each box we opened contained broken pieces of plastic that made us nervous about trying to assemble the shelving. It was obvious more attention was devoted to engineering and construction than to protective packaging. Anyway, we did assemble each unit and surprisingly it was a fairly smooth process. The overall quality of the units seems good. We did have to hammer out a couple of the corners of two shelves that were partially indented from apparently being dropped on the end. Once assembled the units appear to be strong and the castor wheels look like they can support a lot of weight. Half of the plastic liner sheets provided for the top of the shelves were cracked and chipped, and not sure how to request replacements. Also, the broken black plastic chips that fell out of the boxes we think were some kind of spacers/caps used in/on the vertical posts. We are not sure if these missing parts will affect the long term durability of our shelves. Overall the product appears strong and well designed, but the bad shipping experience really ruined it for us. If we had paid more for these shelves we’re not sure we would have kept them. This vendor needs to step up their product packaging.

Helpful?1O10TZ520UCK18170110878
reply from Member's Mark Team

We appreciate your review and great rating. For assistance obtaining replacement parts, please contact Member Support at (888) 301-0332.

Oct 10, 2024
Aaron
2 out of 5 stars review

Verified Purchase

Bent shelves, some useable

I ordered two sets of shelves. Both arrived damaged. One so badly that it could not even be set up. That one was returned. The other was set up and I did not notice until the following week that each of the six shelves also have slight twist or bend in them. It’s not bad enough to cause me the time to dismantle and deal w the return, but still disappointing. I ordered a Seville corner rack at the same purchase time and it was sooo much better quality packing, I believe that the poor shape of the Sams club shelves was partly due to the shortcut of packaging for such a heavy item. I bet there are lots of similar issues for people that have them shipped to their homes.

Helpful?1O10TZ520UCK18170110878
reply from Member's Mark Team

We're sorry for this experience with the shelves, Aaron. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.

Feb 14, 2024
Love these shelves
5 out of 5 stars review

Verified Purchase

We bought 6 of these shelves!

You can go buy a plastic shelf at other stores for $49-$69 which can hold a couple hundred pounds. This thing can hold 800 pounds with the wheels installed or 6,000 pounds, that 3 TONS, without the wheels. I couldn't make a set of shelves out of wood, that could hold that much for under $100!

Helpful?1O10TZ520UCK18170110878
Apr 7, 2010
drknght
5 out of 5 stars review

Excellent buy

Shelving arrived in Good condition... One Shelf was bent during shipping... All the other parts were intact and in Excellent condition. After reading the instructions and laying the parts out it took me about 15 minutes to assemble. It was really easy.. Also The shelves really can hold a lot of weight and the Wheels make it so easy to move about.

Helpful?1O10TZ520UCK18170110878