I bought a set of shelves and one of the shelves was bent. No big deal, I faced it to the wall. I went and bought another set of shelves and the second set had 3 bent shelves. It makes me question the load capacity of these.

I bought two of these shelves in 2021. I decided to buy two more in 2022. The finish on this year's shelves isn't smooth like the last ones. I may not have noticed the difference if I hadn't already purchased these before. So the price has increased and the quality has gone down. However I do like that it comes with shelf liners, wheels and leveling feet. They seem to be very sturdy. Just the finish isn't as nice.

Not sure why the Members Mark shelving requires a small threaded connection, most of the others don't. Mine was likely a return, and had been cannabalized. Opened box, missing parts, even extra parts. I will say that working through the system, I was able to receive correct connections, rare.

I love these shelves. I would say very simple to install...but not something I would want to rearrange the shelves often as they are heavy and easier to adjust with 2 people and a rubber mallet. I own at least 8 of them for my small business and have a few in my garage at home. I've yet to have one break and we put some heavy stuff on it with constant use. built to last!

I bought this to use for my seed starting in the spring. It has worked wonderfully. I can move the plants to sun, easily turn and rearrange the shelves. As the plants grew it was easy to reconfigure the shelf heights. When the plants are finally planted in the garden, this will transition to my craft space to house project materials. I am pleased with this shelf. I was able to set it up by myself in about 20 minutes time, and I am a female, 5’6”, in her 50s. The most challenging part was moving the boxed product from the front porch (it was delivered on time to my home) through the front door.

Imagine our surprise when we arrive home with our new rolling shelves purchase only to find out they did not include any wheels inside the box. Good thing Iwas able to get some locally sjnce i needed this unit immediately or it would have gotten returned. If you require the wheels, check your box before leaving the Sams parking lot.

I purchased this yesterday and today laid out all the pieces as directed. In doing so, found one of the bottom posts was defective in that the threaded insert had been installed in the wrong end and the wheel insert was the incorrect thickness on the other end. We tried to figure out how to make it work if we skipped the double line on the 3 good posts, but they did not line up so the shelves would not be level. I called the number on the back of the instructions and was on hold for 20 minutes and then got auto disconnected. I then called my local store and explained the situation and asked if i could just bring back the defective piece and have someone open another box and give me a good post and return the package by adding the defective piece. She said no, I could bring the whole unit back for refund and purchase another one. She said I might try main Customer Service number for Sam's and so I called them. When I finally got through to a real person, they suggested I call the Members Mark Customer Service No. so I did that. A 30 minute hold until I got a real person. This CSR said they could order me the replacement part through the mfr but it would be 10 to 15 days. I remind you that I have methodically unpacked every component and it is strewn on my garage floor. The other option was to return the entire system and exchange for another unit. He gave me a reference no to do that. I told him I am 75 years old and I would have to load up the individual pieces, (the shelves are very heavy) and then would I have to unload when I got to my store and he said yes. This return system is totally unacceptable. A mfr should expedite shipping of a defective component and Sams should make that part of the Purchasing Agreement they have with a mfr. Rather than take a chance on exchanging a unit and finding another defective or missing component(s), I decided to pick up another unit, bring it home, open the box in the back of my car and get out the post to replace the defective one and then return that system, still in the original packaging, for a refund. At least while still in the box, I could take my neighbor, who would help me lift the 120lb box out of my suv onto a flat cart. I won't be buying anything requiring assembly from Sams again.

I knew I could expect the high quality of the shelves, because I purchased them in the past. The added shelf covers where another improvement. The fact that I could have them delivered free to my residence also made me glad that I had Purchased an upgraded Membership. The delivered shelf boxes weighed almost 100 pounds each. Either you will need a dolly or a strong young body.

Shelving arrived in Good condition... One Shelf was bent during shipping... All the other parts were intact and in Excellent condition. After reading the instructions and laying the parts out it took me about 15 minutes to assemble. It was really easy.. Also The shelves really can hold a lot of weight and the Wheels make it so easy to move about.

I've bought & built 15 of these. Here's how I do it. -Unbox & organize everything. -Find a FLAT piece of floor (not as easy as you might think). -Lay each shelf on the flat floor, rock back & forth, and organize by flatness. -Build from the bottom up. -Put the flattest shelves on the bottom to serve as a good foundation. -Put the slightly tweaked shelves in the middle. -Put the most tweaked shelves on the top. -If you want the shelves evenly spaced, count 12 visible rings between each one. -Put the feet or wheels on last. -If the shelves rock back & forth, use 1-2 washers to shim/level the wheels or feet. We moved last year, since then everything we owned has been "in the basement in a box somewhere", these shelves have been awesome to get stuff organized. I looked around and don't think you can beat these for the money. Hope this helps.