Always good and user friendly. The step-by-step instruction and guide are thorough and easy to follow

I did not like the fact that I could not sort my charities by name like I was able to in past editions.

I got helps from live specialists on 2 tax scenarios during my preparation. The specialists were very knowledgeable and friendly.

I DID NOT TALK TO ANYONE FOR HELP BECAUSE I KNOW FROM EXPERIENCE THAT THE PROCESS WOULD TAKE TO LONG.

The search process is totally useless. It should take you to the actual form/entry for the question as well as an explanation.

It seemed more difficult this year. You had to download forms from institutions one at a time rather than a batch download.

I have always loved and rated this product highly but this year you forced me into buying a new Windows 11 laptop. That sucked.

The only reason I continue to use TT is the consistency of pulling the previous years return data forward. Your cost are making rethink this.

Our return is now basic as retirees. I love the transfer of data from last years return - saves time.

The charity donation entry is very tedious to complete in this version. We have to pay 3rd party to complete th task.