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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

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Showing 2,751-2,760 of 5,680 reviews
Apr 10, 2026
Reviewer name: unhappylandlord
3 out of 5 stars
3 out of 5 stars review

Lacking

Importing documents performs poorly. I had to verify everything and manually enter information that should have been imported. Last year it missed something and the IRS caught it, increasing my return by nearly $3000.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 4, 2026
Reviewer name: IronPatty
5 out of 5 stars
5 out of 5 stars review

Great Product

Easy to install, easy to use, and easy to file. The only problem I had was entering a credit card expiration date - could not select the correct month. Had to use a different credit card with month less than "9"

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 12, 2026
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Great but glitchy this time

I love Turbo Tax but this time, the download was a little squirrelly. Kept saying there was an error and kept opening to this error. Had to open each time by the file, rather than the icon.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 20, 2026
Reviewer name: 1GEP
4 out of 5 stars
4 out of 5 stars review

Turbotax is improving.

The Turbotax experience continues to improve. The help files are getting better as well. I cannot say we are to the point that new users will feel as comfortable filing their taxes as some of those who have been around quite a while.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the feedback! We’re constantly refining the platform to ensure it’s simple and easy to navigate, no matter how complex your tax situation might be.

Apr 11, 2026
Reviewer name: AlanTNM
3 out of 5 stars
3 out of 5 stars review

Problematic Looping During Data Entry

Several times TurboTax looped back to the ask the same questions (when entering 1099s (I think it was)) and the way forward was to drop out of the questions (like not answering). But then I found my data had been entered.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 16, 2026
Reviewer name: 38B FAT
5 out of 5 stars
5 out of 5 stars review

Painless Prep

Been using Turbo Tax since the 1980s, I keep using it because it makes preparing the return pretty painless. Writing the IRS a check is a different story.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 21, 2026
Reviewer name: Earlytaxfilerao
3 out of 5 stars
3 out of 5 stars review

TurboTax did not catch an error

TurboTax did not catch that our dependent was receiving ACA health coverage, and so our initial return submittal was rejected. She will now have to file her own tax return.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 21, 2026
Reviewer name: SKGIRL
5 out of 5 stars
5 out of 5 stars review

Turbotax is a good program

Bought a rental property in January with related financing, then refinanced it in September 2025. The costs related to the closing documents were hard to put into TurboTax bacause the line descriptions didn't match,

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Apr 12, 2026
Reviewer name: Ark1234
3 out of 5 stars
3 out of 5 stars review

Not straight forward Tax Form

1. I have hard time to make the payment. The credit card payment pop-up is very bad designed. 2. There is no summary for fed and state tax. 3. There are a lot of weird questions, not clear.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 8, 2026
Reviewer name: Cee07
5 out of 5 stars
5 out of 5 stars review

Turbotax works for me!

I've been using TurboTax as far back as I can remember (probably since the 1990s). My returns have always been accurate, and the software interface is user-friendly.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.