I have used Turbo Tax for many, many years. I find it easy to understand and to use. In fact, I use it for others tax returns in addition to my own.

I was unable to e-file BECAUSE TURBO TAX INSISTED THAT MY ZIP CODE WAS INCORRECT (TAKEN DIRECTLY FROM THE FORM IN QUESTION--AND USED IN MY HOME STATE FOR THE PAST 35 YEARS). HOW DARE YOU!

Very helpful online meet with one of your expert who helped me to download my 1099s from Charles Schwab and Vanguard Investment into my file. Thank you!!! Also, E-file is easy and smooth . Best regards, Henry Ho

I asked several times where I could input the IRS number provided for Identity Protection Identification number (IP PIN) and the system never provided me an answer to input this information. It did last year.

Too many distractions that confuse me along the way. I just want to file my taxes, not be bombarded with ways for Quicken to enrich itself along the way.

I hate the interface for interest, dividends and capital gains that requires some many clicks and lacks the compact cohesiveness of the old interface.

It was one of the most clunky user experiences one can go through in 2026. The updates, the click throughs, and the restarts before filing because of missing updates is quite unwieldy. Ask product to use it and design features.

I think the interface is terrible. I like my taxes done on my desktop and when starting the program it default to online version. Very frustrating! And when you open another window, it's allows a reduced size and you have to enlarge it

TurboTax support has been helpful in addressing and resolving tax questions. I have been a user for over ten years and use it because it is PC-friendly, has the features I need, and is accurate when filing my taxes.

I continue to struggle with entering K-1 form information. It would be nice to allow download K-1 from financial institute or allowing form 1116 information exactly as presented. The trouble is with Box 14