Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,680 ratings5,680 reviews
  1. 5 stars42% (2,373)
  2. 4 stars25% (1,403)
  3. 3 stars17% (961)
  4. 2 stars8% (436)
  5. 1 star9% (507)

Member photos

Sort by |
Showing 1,791-1,800 of 5,680 reviews
Apr 2, 2026
Reviewer name: CKChien
4 out of 5 stars
4 out of 5 stars review

The steps to fill up information for K-1 is lame

When I received form 1065 schedule K-1, the instruction to finish entering information is not enough for me to finish it by my self, I have to ask AI for help.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 28, 2026
Reviewer name: Kap 119
4 out of 5 stars
4 out of 5 stars review

Really good, but needs more reporting capabilities

It would be helpful to understand why and how the information that I am inputting would affect my return. Also, you used to give a 5 year summary of my taxes, and I really miss that feature.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Apr 19, 2026
Reviewer name: reinmart
1 out of 5 stars
1 out of 5 stars review

WA State Working Family Tax credit

it ask you to complete the Washington state working family tax credit, go thru all page and says I don't qualify. then few page further it says WTC will no accept a 0 and then it wont let you e-file because of that. keep gon around and around.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 23, 2026
Reviewer name: John is retired
5 out of 5 stars
5 out of 5 stars review

Great easy to use product

The step by step option is very good. You need to autosave the returns as each category is complete. And make it easier to return to step by step if interrupted. Great product. Keep up the good work.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 8, 2026
Reviewer name: Ade B
3 out of 5 stars
3 out of 5 stars review

Glitches on software

At the Financial Forms INT-DIV-B there is a glitch that you can't see the clickable buttons to the right which could cause accidental deletion. Also at one point, during an update, the software clashed and had to be re-installed.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 18, 2026
Reviewer name: Betty1million
2 out of 5 stars
2 out of 5 stars review

Frustrated

Forms completed as needed THEN TOTALLY FROZE ME OUT WHEN I WENT TO PAY TAXES. Then when I got to spot where I could pay Turbo Tax asked about last years tax to confirm something and despite using turbo tax for last twenty years came up as not used!!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 15, 2026
Reviewer name: WellSeeSoon
5 out of 5 stars
5 out of 5 stars review

Good product with one annoying feature.

In general, the product is well structured and easy to use. My only complaint is that it continues to bother me about filing state income tax returns for my state of Washington which has no state income tax.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Apr 2, 2026
Reviewer name: K5111
5 out of 5 stars
5 out of 5 stars review

The Best Do-it-Yourself Tax Product!

Turbo Tax is easy to follow even though the rules are complex. Turbo Tax makes it comfortable for me to do my own taxes at my own pace in my own home.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.

Apr 2, 2026
Reviewer name: MarkJose
2 out of 5 stars
2 out of 5 stars review

Turbo Tax keeps getting worst at DIY tax software

Why did you take out the ESPP cost basis calculation? Are you just trying to sell crippled software to increase your "live tax advice" revenue? Hopefully, an AI generated software company puts you out of business.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 8, 2026
Reviewer name: Adobie Bug
1 out of 5 stars
1 out of 5 stars review

Adobie Made My TurboTax File Unreadable

After I printed my taxes with Adobe, TurboTax could no longer find my tax file. I even told it the exact adobe file, but TurboTax could not open it. MAJOR BUG!!! I had to do my taxes all over again from scratch and print with Word.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382