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Customer reviews for TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Premier 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.8 out of 5 stars
stars
5,768 ratings5,768 reviews
  1. 5 stars42% (2,403)
  2. 4 stars25% (1,429)
  3. 3 stars17% (974)
  4. 2 stars8% (445)
  5. 1 star9% (517)

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Showing 1,351-1,360 of 5,768 reviews
Feb 23, 2026
Reviewer name: Not Recommended this year
2 out of 5 stars
2 out of 5 stars review

Turbo Tax and Window Imcompatibility

I would rate higher for most years and this year except Turbotax is not compatible with Windows 10. Since Microsoft offers paid support for 1 year Turbotax should have been available for Windows 10 as well as 11. This caused a lot of extra effort on my part to complete my taxes as the online version does NOT calculate and compute taxes the same as the desktop software I purchased.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 15, 2026
Reviewer name: GolferGirlVirginia
5 out of 5 stars
5 out of 5 stars review

TurboTax really excels in meeting our needs.

Importing the tax information from last year was critical. We liked the ability to download information directly from our financial institutions (this save a lot of time). The questions posed by Turbo Tax are generally straightforward but not always. We liked being able to go back and review individual topics. In past years we had difficulty accessing Form 8606 for IRA distributions. We have learned to search for the form we needed under the list of forms - and we were able to fill it out with information specific to our needs. One criticism - at the end, when Turbo Tax is reviewing for errors - the alert said we had to fill in the box on line 22 on a 1099-INT, however, we had 16 1099-INT forms and it was a real pain to determine which one TurboTax had targeted. If the goal is to fix errors, then the software should just bring up the form that needs to be corrected. That would be very helpful. I think TurboTax gets smarter each year - and perhaps listens to customers reviews. Kudos to staff for the changes you have made over the years.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 9, 2026
Reviewer name: Wizbanger
4 out of 5 stars
4 out of 5 stars review

Possible Software Issues this year

This Year certain carry forward data was not correct. We tried to find error but all carry forward data was correct on import but nevertheless in this case somehow modified incorrect. In addition a form 502C (education) had an entry present that Turbotax generated i have no idea why as we shouldn't even have data in this area. The answer was to delete this form. This took everyone a lot of time to resolve. To me this year software application needs a better-quality control before being released

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Apr 15, 2026
Reviewer name: Oscar Under
4 out of 5 stars
4 out of 5 stars review

Overall good with a side of argh!

Have been a Turbo Tax user for many years. This year was a little odd. The investment income screen was very hard to understand. Since I have a number of accounts with one broker, the display on the screen provided no information on which account was which. The new "icon" display required scrolling the screen to see all of the account list. No identifying information other than the name of the source an DIV or INT, etc. The data import process was also buggy since it now accesses a web page. It required disabling firewalls, pop-up blockers, and reboots to take effect, then try again. The pop-ups arrived but were often obscured by other open pages. All this may be thanks to Windows 11 so it may just be our new reality. Overall, very pleased with the process and still have high confidence in accuracy.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 20, 2026
Reviewer name: Rick1214Syracuse
2 out of 5 stars
2 out of 5 stars review

Unsatisfactory

I take my IRA distribution at the end of the year and pay the estimated taxes then. Turbotax assessed me a tax penalty even though the relevant timing information was visible to it. I had to manually go through the tedious process of entering my quarterly data. That is unacceptable in a supposed Premier tax version.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Feb 23, 2026
Reviewer name: Rockin Robin Tweet
5 out of 5 stars
5 out of 5 stars review

Dependable Turbo Tax

I had a bit of trouble at the beginning as you had made a number of changes to the program. I got through it, but it didn't sit right at first. There were some categories that were very simple but you over-explained them. And there were other categories that were not so simple (mostly definitional) and you didn't explain them at all. It was kind of weird. But I still like using you.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.

Apr 15, 2026
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Seems to be OK but I am skeptical

I have used Turbotax for over 10 years and this version is the worst one yet. It seemed to calculate my tax OK, although I am skeptical. The user interface seems to be dumbed down quite a bit. Also one feature for foreign tax paid didn't work at all. Just keep hiring idiots to rewrite this and I'll give it 2 stars next year!

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 22, 2026
Reviewer name: Spinningwood
3 out of 5 stars
3 out of 5 stars review

More upselling than an appliance salesman.

1 - The aggressive upselling for tax advice is very annoying. Ask me once, not repeatedly. 2- I'm lucky enough to live in a state with no state income tax. Turbo tax knows this. Why was I repeatedly harassed about a state return. My experience "Do you want to do a state return? NO! Are you sure you don't want to do a state return? NO! NO! Are you really really sure you don't want to do a state return? NO! NO!! NO!!!!....a few minutes later...We notice you didn't do a state return...are you sure...." What is wrong with you people????

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Apr 11, 2026
Reviewer name: UNHAPPYNORM
3 out of 5 stars
3 out of 5 stars review

Software not as friendly to user inputs as prior

Software not as friendly to user inputs as prior years. On Form 1040, there is no way to apply refund to next year's tax. Only check or direct deposit are available. Line 37 to apply refund to next year is not an option. All I could do is edit in Acrobat and delete line 35a and manually enter into line 36. Prior year's software was much more user friendly. Who did you hire to mess up a good version?

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
Mar 7, 2026
Reviewer name: pjf5
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is awesome! I love it!

I've been using Turbo Tax for many years and it hasn't let me down yet! It's always great with support and accurate! I love its compatibility with so many outside sources so I can download items instead of having to type them in every time. Overall with Turbo Tax features and interface capabilities it saves me a lot of extra work so yes I love it.

Review from turbotax.intuit.com
Helpful?6EB49KDBCT9F18151355382
reply from TurboTax Care Team

We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.