Prefer prior model with shiny chrome finish and no odor. Current model is a dull looking metal. Odor that lasts for days on shelving pieces and poles. We have yet to have the odor dissipate completely. Poles have what can only describe as old medicine odor on inside. Smelling that made our odor sensitive allergy member ill. Days waiting for it to go away. Sunlight, hot building, soap and water - inside and flushed inside of tubes ... goes down but won't go away. These aren't the racks I bought in the past, of which I have many. The shelves are heavy, the finish is dull, and they give off an odor that has yet to go away. Bought a shelf rack from another website. No odor out the box. Shiny chrome look like prior models of Member's Mark shelving. Replacement rack cost more, had one less shelf, and wider spaced wires on each shelf. Wires look a little thinner too. No odor and can use it right out the box. Done with Member's Mark shelving at this time. If you don't mind the odor, by all means, enjoy. For us, it's an allergy issue.

I really liked these wire shelves. They allowed me to take advantage of unused vertical space and were relatively easy to set-up. I suggest setting up the first half, starting with the casters (if used), and then attaching the posts and shelves for the second half.

I love this shelf and would’ve given it five stars, it is the second one I have purchased from Sam’s. The delivery was terrible. The box had been opened and re-taped. Obviously someone had purchased and returned it, because several of the parts were out of their plastic sleeves, and all of the zip ties had already been cut. The box broke open when it was placed on my front porch and pieces fell out.

I would recommend this product. The price is extremely reasonable, item easy to assemble with two people, sturdy and I really like that this item includes the shelf liners. You can set the distance between shelves to meet your needs. This is our second purchase for this product to store items in our basement. The first one has held up well and exceeded expectations.

Bought this item "NEW", when received, this item was an obvious returned item, several small parts were bent and broken. I wanted to return it. Thank goodness my husband was able to put it together with misc. parts he has in his workshop. Shame on you for charging us full price for a return.

Bought one of these to make two carts to use in my office. Bought one extra set of casters, put three shelves on each cart, now I have two carts with 3 shelves each, and it's great. Definitely a well-made and heavy-duty item that will last for a lifetime. Relatively easy to put together even for an old lady like me.

Overall very sturdy shelving with plastic shelf liners included! We had one bent shelf that caused a problem while building the unit. It happened to be the first shelf we used which caused one wheel to not touch the floor. After replacing the bent shelf with a good one, the unit was level. Putting the bent shelf on top worked out ok.

This recent purchase of three units is a continuation of a project that now has my total number of units at 14. They each hold a lot of weight and when time comes to sweep the floor I can simply move them, clean up and put them back in their place with ease. I am sure more of these will be acquired as I continue to bring order to all of my things which can easily be seen when placed on these units.

The box arrived damaged, completely torn open on one side so I was concerned there might be missing parts. Luckily, this wasn't the case. The rack is very strong and sturdy and I'm very pleased. Although assembly requires no tools, I found it a pain. Possibly, it would have been easier with 2 people. The clips that attach to the poles kept snapping off when the shelf was placed upon them. I ended up using a bit of strapping tape to keep them together. Once the shelves were on, the tape wasn't noticeable. An alternative to these plastic pieces might be a better idea, but overall, it's an excellent product.

After 4 phone calls, mfr, local Sams, Sams main customer service, and Members Mark CS, and a total of 90 minutes on hold, I was informed that a replacement piece would take 10 to 15 business days to receive. Sams will not cannabalize the part from another pkg. As the instructions say, I laid out in my garage, and counted every piece. I then did a physical exam and discovered a bottom pole had the threaded inserts reversed. At 75, there was no way I could reassemble the parts into the cut open box. There should be an expedited shipping of missing or defective parts as part of Sams purchase agreement with a mfr. I am not leaving my car sitting out waiting on a defective pole. I am taking the pieces back without the box for a refund. I will never buy anything from Sams that requires assembly.