I love this shelf and would’ve given it five stars, it is the second one I have purchased from Sam’s. The delivery was terrible. The box had been opened and re-taped. Obviously someone had purchased and returned it, because several of the parts were out of their plastic sleeves, and all of the zip ties had already been cut. The box broke open when it was placed on my front porch and pieces fell out.

I've bought & built 15 of these. Here's how I do it. -Unbox & organize everything. -Find a FLAT piece of floor (not as easy as you might think). -Lay each shelf on the flat floor, rock back & forth, and organize by flatness. -Build from the bottom up. -Put the flattest shelves on the bottom to serve as a good foundation. -Put the slightly tweaked shelves in the middle. -Put the most tweaked shelves on the top. -If you want the shelves evenly spaced, count 12 visible rings between each one. -Put the feet or wheels on last. -If the shelves rock back & forth, use 1-2 washers to shim/level the wheels or feet. We moved last year, since then everything we owned has been "in the basement in a box somewhere", these shelves have been awesome to get stuff organized. I looked around and don't think you can beat these for the money. Hope this helps.

I bought several of these to finish out my kitchen pantry. Relatively easy to assemble, definitely requires two people. My husband and I had three of them assembled and put into place in about 45 minutes. Very stable, easy to level, love the adjustable shelf aspects. Strong too. I have 3 more for in my garage, not assembled yet.

Prefer prior model with shiny chrome finish and no odor. Current model is a dull looking metal. Odor that lasts for days on shelving pieces and poles. We have yet to have the odor dissipate completely. Poles have what can only describe as old medicine odor on inside. Smelling that made our odor sensitive allergy member ill. Days waiting for it to go away. Sunlight, hot building, soap and water - inside and flushed inside of tubes ... goes down but won't go away. These aren't the racks I bought in the past, of which I have many. The shelves are heavy, the finish is dull, and they give off an odor that has yet to go away. Bought a shelf rack from another website. No odor out the box. Shiny chrome look like prior models of Member's Mark shelving. Replacement rack cost more, had one less shelf, and wider spaced wires on each shelf. Wires look a little thinner too. No odor and can use it right out the box. Done with Member's Mark shelving at this time. If you don't mind the odor, by all means, enjoy. For us, it's an allergy issue.

I needed something study but movable for all my craft supplies. The large casters more easily on my carpeting but can be locked in place. The solid shelf liners are excellent to keep smaller objects from either getting caught on the wiring or dropping through. I am a 78 year old female but I was able to assemble it without any help from others.

Shelves are not welded closed properly, meaning they will slide down past the plastic markers used to hold it up. Obviously not how it's supposed to work. Sam's Club Customer Service was no help either. The shelf weighs over 50lbs, but online support wants you to pack it up and bring it all the way back to your nearest club, rather than just replacing the defective part. Heck, even a partial refund for the defective shelf part would've been a better option. Someone's going to put a lot of weight on this shelf and it's going to either snap, crush or otherwise pin something when the shelf doesn't hold.

Super sturdy & you can easily adjust shelves to any height & spacing you want. Easy to assemble, not tools needed. After attaching the wheels to the 4 vertical posts I would suggest installing a couple of shelves before attaching the the other 4 vertical posts.

I purchased this yesterday and today laid out all the pieces as directed. In doing so, found one of the bottom posts was defective in that the threaded insert had been installed in the wrong end and the wheel insert was the incorrect thickness on the other end. We tried to figure out how to make it work if we skipped the double line on the 3 good posts, but they did not line up so the shelves would not be level. I called the number on the back of the instructions and was on hold for 20 minutes and then got auto disconnected. I then called my local store and explained the situation and asked if i could just bring back the defective piece and have someone open another box and give me a good post and return the package by adding the defective piece. She said no, I could bring the whole unit back for refund and purchase another one. She said I might try main Customer Service number for Sam's and so I called them. When I finally got through to a real person, they suggested I call the Members Mark Customer Service No. so I did that. A 30 minute hold until I got a real person. This CSR said they could order me the replacement part through the mfr but it would be 10 to 15 days. I remind you that I have methodically unpacked every component and it is strewn on my garage floor. The other option was to return the entire system and exchange for another unit. He gave me a reference no to do that. I told him I am 75 years old and I would have to load up the individual pieces, (the shelves are very heavy) and then would I have to unload when I got to my store and he said yes. This return system is totally unacceptable. A mfr should expedite shipping of a defective component and Sams should make that part of the Purchasing Agreement they have with a mfr. Rather than take a chance on exchanging a unit and finding another defective or missing component(s), I decided to pick up another unit, bring it home, open the box in the back of my car and get out the post to replace the defective one and then return that system, still in the original packaging, for a refund. At least while still in the box, I could take my neighbor, who would help me lift the 120lb box out of my suv onto a flat cart. I won't be buying anything requiring assembly from Sams again.

Very sturdy and well built, i was amazed by how much it held and how quickly it organized so many things for me. The wheel are great if you need to paint the wall behind it or move it for any other reason. The only thing I thought might have been a tiny bit better was the instructions on the little black sleeves that go around the poles. The instructions say it will "snap" togeather. Well, sort of but if your like me and keep waiting for a "click" noise you probably won't. But they are great shelves, buy with confidence!

I have an older version of this rack that's held up great so I bought another. Rust, probably due to poor plating on all the shelves in the same general area. Very disappointed. By the time I started assembly and noticed I decided I was too far along to try to repack everything and return it plus I would have had to get a second person to get it back in the truck.