The only reason I gave this 4 instead of 5 stars...one shelf was bent when I received it. This wasn't due to shipping damage. The bend shelf was in the middle of the packaging. I was able to support it on the garage floor with a 2x4 and apply some of momma's good old collected cooking (my body weight) and with some carefully applied pressure, you can't really tell it was bent, unless you look really close. Other than that, these are well made, heavy duty and come with the option to use the supplied wheel kit or leveling feet.

I knew I could expect the high quality of the shelves, because I purchased them in the past. The added shelf covers where another improvement. The fact that I could have them delivered free to my residence also made me glad that I had Purchased an upgraded Membership. The delivered shelf boxes weighed almost 100 pounds each. Either you will need a dolly or a strong young body.

We purchased this shelf for storing canned goods in our pantry, and it’s exceeded our expectations. It’s incredibly sturdy and easily holds the weight of fully loaded shelves without any wobble. Assembly was a breeze—quick and straightforward with no hassle. One of the best features is the ability to adjust the height of each shelf, which allowed us to customize it perfectly for our storage needs. For the quality and price, this shelf is an excellent value. Highly recommend it for anyone needing strong, versatile storage!

Fit and finish is great. I have purchased many of these units and they have all been of good quality. These shelves won't excellent as carts on Smooth floors surfaces and handle weight well. Do not use the casters if you plan on heavy weights and have to cross any imperfections on the rolling surface.

We got the rack to the assembly place. The black pieces necessary to assemble were received busted and broken. Photographed the box upon receipt with some box damage. The steel shelving material is nice, bummer can not use! Looking into getting assembly parts shipped!

I have an older version of this rack that's held up great so I bought another. Rust, probably due to poor plating on all the shelves in the same general area. Very disappointed. By the time I started assembly and noticed I decided I was too far along to try to repack everything and return it plus I would have had to get a second person to get it back in the truck.

Overall it is a decent product. However, don't be surprised if you place in those clamps and they are not perfectly leveled with the other 3 poles. Especially, when it comes to putting the clamps at the bottom nearest the wheels / feet of this product.

Received this package in bad shape. It obviously had been opened and returned. Pieces were missing and others had been damaged. Not sure I can make it usable. I am not able to lift the package to move it off my porch less haul it 100 miles to return it to a store. This was shipped by Seville for Sam’s. I have assembled literally dozens of these shelves and have never had issues like this.

The shelving unit appears to be very high quality. I loo forward to using it. However, shipping (via Fedex--say it all) resulted in the bottom shelf being bent. Customer service was responsive! (big positive shout out to Jeremy), but the vendor shipped out the wrong color replacement shelf--chrome instead of graphite. So I ordered this on 9/5. It is now 9/26 and I still do not have a unit that I can use. The month+ turn around to resolve the issue is frankly unacceptable.

Today I receive the item is not brand new instead they give me one old , already open box item . And they wrap it up and send to my house. Inside the plastics one go along with the shelve are broken in piece. I don't know why the can do this instead sell me a brand new one . I purchase brand new item not an old item and they not honesty in this . I don't have a truck to bring this item to Sam club for a return , I wish company help me to solve this problem like give me more discount or give me a chance to return it by using ups or fed ex come to my house pick it up because I have no way to bring it back to Sam when have no truck , and I don't know any men else can help me this