I ordered two of these. I bought them because they were on sale for $20 off each. I was charged the full, regular price. I had to place a 20 minute call to get the $40 credited. The customer service lady in the Philippines acted like she did me a favor. One of the units arived with the box broken open. The zip ties holding the sheves together had been cut or broken. There was a connector piece pre-installed cross threaded. I had to use a vise and a rubber mallet to remove and straighten it. After assembly one of the legs is half an inch off the ground. I had to unscrew the wheel a half inch to make it level. It was assembled exactly the way the other legs were That is not how it is supposed to be. The other unit is as it should be.

Overall it is a decent product. However, don't be surprised if you place in those clamps and they are not perfectly leveled with the other 3 poles. Especially, when it comes to putting the clamps at the bottom nearest the wheels / feet of this product.

Our family has at least eight of these shelving units! They are strong, sturdy, easy to assemble (and disassemble when moving to a new city like we just did), plus they come with shelf liners that are so necessary and helpful. I do not like to store ANYTHING directly on the floor, especially in an area where dampness can cause damage. I recently made a special trip two hours away to pick up another one of these shelves for our garage when our local store in our new city was out of stock on this item... that's how much we value this shelf and it's quality. Other stores carry 'similar' shelving, but don't typically come with the shelf liners which are precut to fit.

This set contains the racks, plastic inserts for the racks, and a choice of rollers or feet for the base, It is the best deal that I could find for this kind of wire rack. I actually did not need the high weight capacity of these racks but they were less expensive than buying lighter duty racks (+ rollers). These racks roll smoothly and are very stable. No issues in assembly.

Make sure you check each shelf carefully before attempting to put this together. Three of the 6 shelves had defects- instead of 4 ROUND openings to slide the shelf onto the poles, at least one opening was OVAL vs. ROUND shaped, which made it very difficult to get the shelf to sit level on the poles. I struggled with two of the lesser deformed of the 3 shelves and with the help of a rubber mallet, got them to stay put and level. However, the last shelf had such a deformed oval-shaped opening that it wouldn't sit properly on the poles at all. I contacted Sam's and they worked with me to give me a partial refund so I wouldn't have to return the 100 lb thing!

I now have three of these shelving units. I bought two more after about 5 years of only having one. Best roll about shelving and a great price. I use them in the garage to store larger and heavier tools and other junk. I like the casters so I can clean out the leaves and other crap the blows in from outside.

I knew the packaging was poor so not surprised it was delayed at Ferderal Express. After a week and multiple calls, Ferderal Express repackaged and delivered. Unfortunately, missing a part. I e- mailed and they sent the part that did not fit. This unit is built 3 different countries as I found when they sent me the part. Ended up using as 2 short shelving units. Well built unit For the money but not worth the hassle.

First shipment. Box was severely damaged with rips and holes. Broken plastic pieces fell out of the hole while carrying it to the garage. Sent back for replacement. 2nd shipment i received someone elses return. Package was already opened and taped up. They couldnt repackage it so that thr top box flaps will close all the way.

These came highly recommended by a friend, and I really like them, too. I found them difficult to put together--it's awkward to get started, the instructions are not clear, and I think the first one I put together is not as solid as it could be. But the second one was much easier and faster, and it is very solid. (Hints: It's easier to put the casters/wheels on AFTER it's assembled, contrary to the written instructions. Otherwise it just rolls around while you put it together. And make sure the locking plastic clips are really together and snug in place before adding the shelves. You WILL want to use a rubber mallet....) I really like that I can roll it around easily, which means I can line them out and pull one out as I need to access it. For the money, these are handsome, solid units, and I recommend them.

Not sure why the Members Mark shelving requires a small threaded connection, most of the others don't. Mine was likely a return, and had been cannabalized. Opened box, missing parts, even extra parts. I will say that working through the system, I was able to receive correct connections, rare.