Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Imodium Anti-Diarrheal Softgels, 24 ct. for
Imodium Anti-Diarrheal Softgels, 24 ct.
4.4 out of 5 stars
stars
780 ratings779 reviews
  1. 5 stars74% (580)
  2. 4 stars11% (86)
  3. 3 stars6% (47)
  4. 2 stars2% (18)
  5. 1 star6% (49)
Sort by |
Showing 581-590 of 779 reviews
May 17, 2021
Sharon
2 out of 5 stars review

Problematic packaging

My 88 year old mother and I both need, and use, Imodium AD with good results. But her age and feebleness plus my painful, arthritic fingers make it extremely difficult to open the individual blister packages. I need to use a knife or scissors and often end up cutting the gel tabs! I've read numerous complaints regarding this exact problem and yet it doesn't seem that the manufacturer cares enough to put this product into an easy-to-open bottle. Would love to give this product a higher rating but won't strictly due to the poor packaging.

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
reply from Customer Service

Thank you for choosing us, we're always happy to hear when our products work! We also value your feedback, so we would like to hear more about the blister packages. When you have a moment, please call us anytime M-F between 9:AM-5:30PM ET at 1-800-962-5357. Hope to hear from you soon!

Oct 14, 2016
lesacap12629
5 out of 5 stars review

Works when you need it!!

This is an excellent product that really works on your stomach issues! Taken as directed, use two caplets, then one, etc., this is effective and gets you back to normal sooner than any other product I have tried. They also make a variety that will help with diarrhea and with gas. Not a pleasant topic but this product get you back fast! Really works great for me and my family.

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
Oct 21, 2016
RELIEF
5 out of 5 stars review

Imodium soft gels

I used to buy store brand until I tried these, I now will ONLY use the "REAL ONE"! There really is a big difference. The gel form of any medication I have found works better, and the Imodium brand seems to be more gentle then others. I won't go back!

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
Aug 5, 2022
tmikeb
1 out of 5 stars review

Horrible Packaging

After reading countless complaints about the blister packaging and experiencing the same issues myself, I am switching brands. Since Imodium won't respond to comsumer complaints, there are other options available where soft-gels come loose in a small bottle. I just can't believe a packaging change from the blister package to loose in the bottle would have any complaints. Why not make it easier for your customers?

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
reply from Consumer care

Hi there, we're sorry to hear you had difficulty with our packaging! We'd like to learn more about your experience, when you have a moment please call our office at: 1-800-962-5357 Monday - Friday 9:00am-5:30pm EST. Hope to hear from you soon!

Dec 26, 2021
NA100
5 out of 5 stars review

Quit Blaming the Company

Is the packaging HARD to open? Yes. Is the product GREAT? Yes. So WHY is it hard to open? Because when people abuse the product and IGNORE the dosage instructions it is DANGEROUS ... OTC the MAXIMUM daily dose is 8MG (4 capsules or softgels) but too many customers think MORE IS BETTER (it is NOT) ... too much (that's ANYTHING over the recommended dosage) can cause SERIOUS heart problems. The USDA controls "packaging standards" ... it is REQUIRED that Imodium AD be HARD TO OPEN hoping to dissuade customers from "self-prescribing" overdoses. Now you KNOW WHY it's hard to open ... 'cause too many (one is too many) people abuse this wonderful product by ignoring the instructions.

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
reply from Consumer Care

Hey there! We'd like to hear more from you. Give us a call at 1-800-962-5357 anytime M-F, 9am-5:30pm ET. Let's chat soon!

Jul 28, 2019
teekay
1 out of 5 stars review

Your packaging sucks

I can't believe you are still selling these with the awful packets. Any company that is this out of touch with the customer and does this horrible on picking a packaging design can't be trusted to make a quality product. Beside that Kaopectate works better.

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
May 19, 2022
ML55
3 out of 5 stars review

Packaging

Product works well. Packaging is terrible. Not only extremely difficult to open and painful for senior hands (impossible without scissors. What to do when I'm away from home?), but also an environmental hazard. Not ecologically responsible. The whole industry needs to acknowledge the enormous amount of waste they are creating and become aggressively involved in change. Please work on sustainable packaging.

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
reply from Consumer Care

Please accept our sincere apology for the inconvenience and frustration you have experienced with the packaging of the IMODIUM® caplets! In September 2019, the FDA announced a decision to limit loperamide containing medicines, including IMODIUM®, to 48 milligrams (or a 24-count pack size) to help address the misuse and abuse of loperamide while preserving access to an essential, over-the-counter remedy for diarrhea sufferers. In addition, the FDA has also required that the caplets be packaged in individual doses. We invite you to visit the following link to learn more details about this change: https://www.fda.gov/drugs/drug-safety-and-availability/fda-limits-packaging-anti-diarrhea-medicine-loperamide-imodium-encourage-safe-use. As a possible alternative, you may consider trying the Imodium® A-D Oral Solution. This is a mint-flavored liquid that comes in a bottle. We encourage you to discuss this with your doctor!

Jan 3, 2022
HalfFast
2 out of 5 stars review

Great product... worst packaging ever

I have used Imodium for years but will not drop another dime on this or an other Imodium product. I am, now, older and have arthritis in my hands. Unless one carries around a pair of scissors, it is absolutely impossible to open these little plastic packs with arthritis. I am sure there are other companies who still package the caplets and softgels in a bottle and I will purchase that product.

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
reply from Consumer Care

Hi there! We're sorry to hear about this, and we'd like to learn more. Please give us a call at 1-800-962-5357, M-F from 9am-5:30pm ET. We look forward to hearing from you!

Sep 20, 2024
Barb1971
2 out of 5 stars review

Hard to open

I would like to know why you can’t put the caplets in the softgels in a bottle like the liquid. I don’t care forthe taste of the liquid. Just open the cap and take out dosage. The packaging of the caplets and softgels are very hard to open. It would be more convenient if they were just in a BOTTLE.

Review from imodium.com
Helpful?1EOXKRP5UFQ518116474822
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please give us a call at 1-800-962-5357. Our team is available Monday-Friday, 9:00 am-5:30 pm EST. We hope to hear from you soon!

Dec 3, 2023
John
1 out of 5 stars review

Not ready for primetime

The packaging made it virtually impossible to extract a single pill. It was impossible to push the pill out of its container using my thumb. I had to get scissors and cut the pills out. Way too much work - and still had 2 of the pills land on the floor. I will not be buying this product, in this packaging, ever again. [And the pills themselves did little to help the diarrhea.]

Review from walmart.com
Helpful?1EOXKRP5UFQ518116474822