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Customer reviews for Member's Mark 6-Tier NSF Heavy Duty Wire Shelving, 47.75" W x 18" D x 75.5" H for
Member's Mark 6-Tier NSF Heavy Duty Wire Shelving, 47.75" W x 18" D x 75.5" H
4.8 out of 5 stars
stars
7,189 ratings3,207 reviews
  1. 5 stars88% (6,344)
  2. 4 stars6% (421)
  3. 3 stars2% (154)
  4. 2 stars1% (82)
  5. 1 star3% (188)

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Showing 241-250 of 3,207 reviews
Dec 3, 2021
Reviewer name: SDRick
3 out of 5 stars
3 out of 5 stars review

Not what it used to be

I have an older version of this rack that's held up great so I bought another. Rust, probably due to poor plating on all the shelves in the same general area. Very disappointed. By the time I started assembly and noticed I decided I was too far along to try to repack everything and return it plus I would have had to get a second person to get it back in the truck.

Helpful?1O10TZ520UCK18112171336
Feb 9, 2024
Reviewer name: Vi
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Assembly parts

We got the rack to the assembly place. The black pieces necessary to assemble were received busted and broken. Photographed the box upon receipt with some box damage. The steel shelving material is nice, bummer can not use! Looking into getting assembly parts shipped!

Helpful?1O10TZ520UCK18112171336
reply from Member's Mark Team

We are sorry to learn your shelving arrived damaged, Vi. Please contact Member Support at (888) 301-0332 and they will assist you with obtaining a replacement. We apologize for this inconvenience and hope to hear from you soon.

Dec 19, 2023
Reviewer name: Customer777
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Bad Initial Impression But Worked Out Ok

We ordered 4 of these units to organize our garage storage. When they arrived the packages didn’t look too good. Two boxes had either busted open and were put back together with packing tape or maybe they had been returned from a previous customer and sent to us. Also, each box we opened contained broken pieces of plastic that made us nervous about trying to assemble the shelving. It was obvious more attention was devoted to engineering and construction than to protective packaging. Anyway, we did assemble each unit and surprisingly it was a fairly smooth process. The overall quality of the units seems good. We did have to hammer out a couple of the corners of two shelves that were partially indented from apparently being dropped on the end. Once assembled the units appear to be strong and the castor wheels look like they can support a lot of weight. Half of the plastic liner sheets provided for the top of the shelves were cracked and chipped, and not sure how to request replacements. Also, the broken black plastic chips that fell out of the boxes we think were some kind of spacers/caps used in/on the vertical posts. We are not sure if these missing parts will affect the long term durability of our shelves. Overall the product appears strong and well designed, but the bad shipping experience really ruined it for us. If we had paid more for these shelves we’re not sure we would have kept them. This vendor needs to step up their product packaging.

Helpful?1O10TZ520UCK18112171336
reply from Member's Mark Team

We appreciate your review and great rating. For assistance obtaining replacement parts, please contact Member Support at (888) 301-0332.

Oct 10, 2024
Reviewer name: Aaron
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Bent shelves, some useable

I ordered two sets of shelves. Both arrived damaged. One so badly that it could not even be set up. That one was returned. The other was set up and I did not notice until the following week that each of the six shelves also have slight twist or bend in them. It’s not bad enough to cause me the time to dismantle and deal w the return, but still disappointing. I ordered a Seville corner rack at the same purchase time and it was sooo much better quality packing, I believe that the poor shape of the Sams club shelves was partly due to the shortcut of packaging for such a heavy item. I bet there are lots of similar issues for people that have them shipped to their homes.

Helpful?1O10TZ520UCK18112171336
reply from Member's Mark Team

We're sorry for this experience with the shelves, Aaron. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.

Mar 31, 2021
Reviewer name: Dolores193
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Have already bought 2!

This shelf is perfect for organizing things. Shelves are adjustable so you can store bins you already have. Comes with a plastic shelf cover to prevent smaller items from tipping over. Assembly was easy. The wheels make it easy to move so you can easily clean under the unit.

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Sep 23, 2023
Reviewer name: Brett
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

One good....one not so good.

I ordered two of these. I bought them because they were on sale for $20 off each. I was charged the full, regular price. I had to place a 20 minute call to get the $40 credited. The customer service lady in the Philippines acted like she did me a favor. One of the units arived with the box broken open. The zip ties holding the sheves together had been cut or broken. There was a connector piece pre-installed cross threaded. I had to use a vise and a rubber mallet to remove and straighten it. After assembly one of the legs is half an inch off the ground. I had to unscrew the wheel a half inch to make it level. It was assembled exactly the way the other legs were That is not how it is supposed to be. The other unit is as it should be.

Helpful?1O10TZ520UCK18112171336
reply from Member's Mark

We're sorry to learn about your experience with the wire shelving, Brett. Please know that all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned for a full refund at any time.

Jun 15, 2012
Reviewer name: ButtonsBagsandBows
5 out of 5 stars
5 out of 5 stars review

Great value & they shipped them to me

I got about a dozen of these for our warehouse and shop and they are perfect. They are built well, very sturdy (and heavy) and easy to assemble. We are about 45 miles from the nearest Sams Club and they were about $99 there, I had them deliver them instead of me using my gas $$ not to mention they are HEAVY and they only came to about $102 including the shipping - great deal!! And the carrier brought them in and everything, all we had to do was cut open the boxes and assemble. As for the quality, they are surprisingly sturdy and heavyweight. We also own a restaurant and they are much better quality than most of the ones we can get through restaurant supply and about 1/2 the price. I would definitely recommend these to anyone whose needs fall within the weight guidelines.

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Dec 2, 2023
Reviewer name: Linda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I needed something that holds a lot of weight

Theses things are awesome. Will order more

Helpful?1O10TZ520UCK18112171336
Sep 30, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome Stand

I have 4 of these shelves. They''re amazing! Sturdy.

Helpful?1O10TZ520UCK18112171336
Jun 30, 2024
Reviewer name: Barb
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Storage with wheels

very sturdy and sleek. perfect for what i needed in the utility room

Helpful?1O10TZ520UCK18112171336