Skip to Main Content
Sams Club
Sams Club
Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

Member photos

Sort by |
Showing 5,331-5,340 of 9,804 reviews
Mar 7, 2026
BarryofBorg
2 out of 5 stars review

Disappointing

Not nearly as easy to use as it used to be. Will be looking at other filing options next year after 25+ years of using the product.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 12, 2026
Mike OB
4 out of 5 stars review

Surprising and unwelcome processing fee!!

Product is good but getting hit with the Intuit filing fee at the end of the process was an unwelcome surprise!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.

Mar 9, 2026
DJ Kayaker
1 out of 5 stars review

Product continues to go downhill

Turbo Tax import of PDF from 2024 doesn't work. (Seems to be a very complaint, with no solution available.)

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 27, 2026
KOFOOTIN
5 out of 5 stars review

TurboTax is easy!!

I love using Turbo Tax every year. It's easy and I love the interface with my forms from last year and tax documents.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.

Mar 10, 2026
Jasie 81
5 out of 5 stars review

TURBO TAX IS A GREAT HELP !Judith 82J111

I have used Turbo Tax since it began. I feel it is easy enough for most anyone to use. I've never had any problems with it.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.

Mar 18, 2026
frede43
1 out of 5 stars review

the payment form sucks

it wont let me pay for my efile. The payment form is to large to scroll down far enough to hit "accept"

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 17, 2026
Taxpayer70plus
5 out of 5 stars review

Home owner

It was a little different than last year, but once I started working with it, TurboTax was a smooth application.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.

Mar 17, 2026
Jnbiggs4
2 out of 5 stars review

TurboTax is more confusing than in past years.

I have used TurboTax for years and have had really good experiences. This year seemed more confusing than in the past.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 11, 2026
George1314
3 out of 5 stars review

Issues

entering routing and account numbers too many times. Pay for 2nd state tax form when no tax is due them.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 24, 2026
ker3660
4 out of 5 stars review

not thoroughly up on contin ous improvement

I live in a no income tax state yet i am asked multiple times if im ready to file my state tax. the program should know.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.