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Customer reviews for TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Desktop Deluxe 2025 Email Delivery, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
3.9 out of 5 stars
stars
9,920 ratings9,920 reviews
  1. 5 stars48% (4,809)
  2. 4 stars22% (2,161)
  3. 3 stars14% (1,415)
  4. 2 stars7% (710)
  5. 1 star8% (825)

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Showing 5,061-5,070 of 9,920 reviews
Feb 7, 2026
Reviewer name: howabout up yours
4 out of 5 stars
4 out of 5 stars review

Too detailed with rare stuff

i believe you could provide a much more simple form for the average erson with simple incomes and taking the standard deductions.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 1, 2026
Reviewer name: DuKe Taxes 2025
3 out of 5 stars
3 out of 5 stars review

Difficulty getting started

It was difficult to start since it would not load like last year. Then it did not send out email when I completed.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 14, 2026
Reviewer name: KDavisCPA
4 out of 5 stars
4 out of 5 stars review

Used for Years - Issues with Extension and E-File

It was a little confusing to understand how to file an extension and then I was not able to e-file and had to mail instead.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Feb 18, 2026
Reviewer name: vestrybob
2 out of 5 stars
2 out of 5 stars review

needs improvement

the 2025 version is a lot more difficult to use compared to all previous versions. Please go back to the old version.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 10, 2026
Reviewer name: Grandma Lovey
1 out of 5 stars
1 out of 5 stars review

Not e-filing my return and says there's a "hiccup"

I'm not able to e-file my return due to a "hiccup". It says I need an update, but there is no update available.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 10, 2026
Reviewer name: 1REP
3 out of 5 stars
3 out of 5 stars review

Why did you delete the "It's Deductible" feature?

TurboTax should not have deleted the "It's Deductible" feature. I had to ceate an excel spreadsheet to determine our deductions!

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Apr 1, 2026
Reviewer name: AZEddieYNWA
5 out of 5 stars
5 out of 5 stars review

Turbo Tax is easy

TurboTax is pretty easy to use and getting easier every year. I just don't want to se a lot of selling as part of the journey.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for trusting TurboTax with your taxes again. We hear your concerns regarding our fees and appreciate the honest input. Thanks for your continued support with TurboTax for online filing.

Apr 7, 2026
Reviewer name: Myron28
1 out of 5 stars
1 out of 5 stars review

Turbo Tax is Poor

Turbo tax has multiple errors and many of the instructions in step-by-step are ambiguous or incorrect.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
Mar 30, 2026
Reviewer name: Loodian
5 out of 5 stars
5 out of 5 stars review

Easy to follow by selecting applicable topics.

I've used Turbo Tax several times before and I found it easier to use in filing my Federal and State tax.

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

We appreciate your continued trust in TurboTax. Our goal remains the same: providing the reliable, accurate service you’ve come to expect from us.

Mar 25, 2026
Reviewer name: EHMJKM1
4 out of 5 stars
4 out of 5 stars review

Needs better instructions on work pages.

Place at the top of the work sheets: "LEAVE NON-APPLICABLE COLUMNS BLANK" in bold print. (Do not fill in with $0.0)

Review from turbotax.intuit.com
Helpful?22U339JSHUJV18095652630
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .