Not as easy to use as in prior years. I have been using TurboTax for decades, but this year was more difficult to navigate through.

unnecessarily complicated, same info over and over again, still can't connect to some of my acounts externally.

Everything went smoothly. The results were accurate. I like the way it guides you through each area. It was organized to produce the best outcome.

Loading the software is getting better but still takes too much time. Uploading from Fidelity saves time.

Great software and service. Every time I called the support desk, I got a quick response and helpful answers, keep up the great work!

I liked that every section contains the help menu, which makes it very clear to answer the questions correctly.

The experience was smooth and quick. I am filing for the first time and it was easy for me to complete.

The program worked pretty well but there were some glitches. In my case there were issues with the data imported from my financial institution ..

HAVE USED FOR YEARS WITH SUCCESS. ACCURATE. SOMETIMES DOES HAVE CONFUSION WHEN ERRORS FOUND AND DIFFICULT TO CORRECT

No seamless transition downloading software this year. It took me 15 hours to file this year, when historically has taken 60-90 minutes