I have used TurboTax for years and have had really good experiences. This year seemed more confusing than in the past.

We've been using this product for many years. It gives me confidence that I am preparing an accurate return.

For some reason, I filed my initial taxes without TurboTax warning me that there was no SSA1099 information. If it did, it was not clear to me...

I've been using TT for over 20 years, this year was the first time I found it to be a little confusing. It was not broken, why did you try to fix it?

I think it's ridiculous that Turbo Tax charges a refund processing fee of $40!!! Taking money from people after already purchasing the product.

It was almost perfect except I had to use different lap tap than last year doe to software problems.

Turbo tax has multiple errors and many of the instructions in step-by-step are ambiguous or incorrect.

I didn't have a question that I wasn't able to figure out this year! I have in the past, and they were very helpful!

very good, had a question or two when downloading. the help was professional, friendly, and effective.

Program works fine but terrible that they removed "It's Deductible" from the program. Not sure I would use Turbotax again because of that.