TurboTax was awesome! I understood items I had questions on without having to reach out to a Tax expert.

It was more difficult to set up than in past years and more cumbersome to use. I have used turbo tax for over 30 years so I am not new to this.

I was not happy, in a sense, of helping me resolving the issue I encountered. My wife was able to help me resolving the issue.

I paid for Turbo tax and when I downloaded it They offered it for free online. That was confusing.I ended up using the desktop option

Allow easier keyboard navigation and better sequencing of questions. That is all 1099-R questions at one time.

Much more difficult than previous years! Example: I want to mail my State tax with a check. That option is NOT available. WHAT CAN I DO?

Same as year after year of using Turbo Tax but with some changes the required input was difficult to figure out.

Very easy to use. Good information has last year information right there, so you don't forget anything

the AI search bar is terrible. I want it to tell me where on my tax forms to go but it seems confused.

The accuracy of the product is none like no other; there is no product that can come in the boundaries of TurboTax